Cashier and Banker

About the Role:

We are seeking a highly skilled and detail-oriented Part-time Cage and Coin Cashier to join our team at Elements Casino Grand River. As a Cashier, you will be responsible for providing exceptional guest service while accurately managing the care, control, transfer, and balancing of financial assets at the gaming site.

Key Responsibilities:

• Provide friendly, courteous, and efficient service to guests by handling financial transactions with the utmost skill and integrity.
• Accurately process guest transactions for cash, chips, or vouchers.
• Comply with all AGCO, FINTRAC, and Anti Money Laundering policies as well as GCGC Service Operating Procedures.
• Identify and detect any counterfeit bills and/or gaming vouchers.
• Redeem foreign currencies for CAD funds or gaming vouchers/chips using accurate exchange rates.
• Fulfill and balance Customer Ticket Redemption units.
• Reconcile and fill departmental transfers, cash floats, and prepare bank deposits.
• Accurately perform counting procedures to ensure your shift has balanced.
• Effectively resolve all guest complaints and comments regarding transactions or concerns and work collaboratively with the Cage & Coin Manager and Supervisors to ensure a smooth and efficient guest experience.

Requirements:

• Completion of a secondary school diploma.
• 1+ years of experience in customer service and handling cash (preferably large volumes).
• Strong knowledge of cash, foreign currency, and other settlement types.
• Working knowledge of computer software and ability to learn new software and systems.
• Strong mathematical aptitude, ability to work within a confined space, and have good hand-eye coordination.
• Ability to work in a physically demanding area and be familiar with a high-volume, fast-paced, shift work environment.
• Excellent communication, multi-tasking, organizational, teamwork, and analytical skills.
• The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

What We Offer:

As a valued member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and contribute to the success of Great Canadian Entertainment. We offer a competitive compensation package, opportunities for career growth and development, and a positive and supportive work environment.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for delivering exceptional guest service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.