**Lead Café Operations Manager**
2 weeks ago
The Local Eatery is seeking an experienced and organized Café Manager to oversee daily operations, lead a team of 3-4 staff members, and maintain high standards of customer service.
We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience, as well as opportunities for professional growth and development in a fast-paced environment.
About the RoleIn this key leadership position, you will be responsible for:
- Determining café services and implementing operational procedures;
- Conducting performance reviews and providing feedback to staff members;
- Maintaining inventory levels and ensuring accurate cash handling;
- Ensuring compliance with health and safety regulations;
- Participating in marketing initiatives and promoting The Local Eatery's brand;
- Addressing customer complaints and concerns in a timely and professional manner;
- Providing exceptional customer service and resolving issues efficiently;
- Planning, organizing, directing, controlling, and evaluating daily operations to meet business objectives.
To succeed in this role, you must possess:
- At least 1 year of experience in a similar management position;
- A College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years;
- Excellent communication and interpersonal skills;
- Ability to multitask and prioritize tasks effectively;
- Physical stamina to work in a fast-paced environment, including standing for extended periods and lifting up to 25 pounds;
- Attention to detail and organizational skills to manage multiple tasks simultaneously;
- Flexibility to work varied shifts, including weekends and holidays, and adapt to changing circumstances.
The Local Eatery offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package that includes:
- A salary range of $45,000 - $55,000 per year;
- Ongoing training and development opportunities;
- A comprehensive benefits package, including medical, dental, and vision coverage;
- A generous paid time off policy, including vacation days and statutory holidays;
- A fun and inclusive team culture that values diversity, equity, and inclusion.
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