Product Specialist
1 month ago
WinAir is seeking a highly skilled Product Specialist to join our team. As a key member of our support team, you will be responsible for providing expert-level support to our customers, ensuring they get the most out of our software.
Key Responsibilities:
- Provide technical support to customers via phone, email, and in-person training sessions.
- Collaborate with the commercial team to resolve complex customer inquiries.
- Develop and deliver training materials and presentations to customers.
- Assist with the creation of technical documentation and publications.
- Evaluate and test software for quality assurance.
Requirements:
- Post-secondary education in aviation or a related field.
- Previous experience in aviation or software implementation.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
What We Offer:
- A competitive compensation package.
- Extended healthcare, dental, and EAP benefits.
- RRSP matching and flexible work schedule.
- Opportunities for professional growth and development.
Apply by sending your resume and a detailed cover letter to HR via email. Please include the position title in the subject line.
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