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Content Management Systems Specialist
2 months ago
Manitoba Hydro is seeking a highly skilled Content Management Systems Specialist to join our team.
Job Summary:We are looking for a talented individual to assist with the design, planning, selection, and implementation of Content Management systems, infrastructure, and applications to meet the Corporation's objectives for security, availability, reliability, and performance.
Key Responsibilities:- Assist with the design, planning, selection, and implementation of Content Management systems, infrastructure, and applications.
- Provide technical assistance, problem resolution, and consulting services to the client community regarding Corporate Document Management (CDM).
- Design, consult, administer, and support the Corporation's Document Management System's infrastructure, including web application servers and other web-related software and services.
- Provide technical and consulting services to client departments using the Content Management software and other supporting applications.
- Participate in planning the future direction of the Corporation's Document Management System infrastructure.
- Perform research and development on new technologies, software, and services related to document management and collaboration.
- Perform patch management and system upgrades to Content Management infrastructure and applications.
- Assist in monitoring and analyzing system status, usage, and performance as well as in testing and implementing configuration changes and performance tuning.
- Responsible for NERC compliance requirements as they relate to the corporate Content Management infrastructure.
- Maintain a state-of-the-art knowledge of computer hardware, software, and services related to Content Management systems.
- On a scheduled rotating basis, provide 24/7 standby support for Content Management infrastructure and applications.
- Provide technical presentations and demonstrations to the user community of any infrastructure or software supported by Content Management Systems.
- A four-year degree in Computer Science or Computer Engineering from a university of recognized standing plus a minimum of three years related IT Support experience of which at least two years must be in a system software support role.
- A two-year diploma in Computer/Information Technology from an institute of recognized standing plus a minimum of five years related IT Support experience of which at least three years must be in a system software support role.
- Experience with web-based collaboration tools would be an asset.
- Experience supporting Physical Access Control and Video Management Systems is an asset.
- Able to troubleshoot complex software problems using established problem-solving techniques.
- Experience in supporting and managing large application server and database environments.
- Capable of clear, concise oral and written communications to deliver technical material to people at all levels.
