Luxury Spa Operations Manager

4 weeks ago


Coquitlam, British Columbia, Canada Tropical Oasis Nail Lounge and Spa Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Luxury Spa Operations Manager to oversee the daily operations of our spa.

About Tropical Oasis Nail Lounge and Spa Ltd

Tropical Oasis Nail Lounge and Spa Ltd is a leading provider of luxury nail and spa services. Our mission is to provide exceptional customer service and create a relaxing and rejuvenating experience for our clients.

Key Responsibilities
  • Operational Management: Supervise and coordinate the activities of spa staff, ensuring seamless day-to-day operations and maintaining high standards of service.
  • Staff Management: Recruit, train, and develop spa staff to ensure they have the necessary skills and knowledge to deliver exceptional service.
  • Customer Service: Foster strong relationships with clients, responding promptly to their needs and concerns.
  • Maintenance and Repair: Ensure that all equipment and facilities are well-maintained and in good working order.
  • Supply Chain Management: Source and manage inventory of spa products and supplies.
  • Financial Management: Monitor and control expenses, ensuring the spa operates within budget.
Requirements
  • Education: Diploma or certificate in a related field.
  • Experience: 2-3 years of experience in spa management or a related field.
  • Skills: Strong leadership and communication skills, excellent problem-solving abilities, and a passion for delivering exceptional customer service.
Benefits
  • Competitive Salary: $50,000 - $60,000 per year.
  • Comprehensive Benefits Package: Includes health, dental, and vision insurance, as well as a generous paid time-off policy.
  • Professional Development Opportunities: Access to training and development programs to enhance your skills and career prospects.
Work Environment

This is a permanent, full-time position, working 35-40 hours per week. The ideal candidate will be able to work independently and as part of a team, with excellent time management and organizational skills.



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