Clinical Informatics Specialist

We are seeking a highly skilled Clinical Informatics Specialist to join our team at PHSA. As a key member of our organization, you will play a critical role in designing, implementing, and evaluating electronic health information systems to support clinical practice and improve patient care.

• Perform clinical workflow assessments and translate requirements to digital health/information technology leads.
• Liaise with clinical groups, project teams, and members of the organization and peer health authorities to assess technology gaps and clinical needs for providers and clinical users of the electronic health record system.
• Provide subject matter expertise in system design and evaluation of clinical content, troubleshooting, and end-user support.
• Liaise with the Digital Health department, organizational programs/departments, and partner affiliates as the role and informatics specialty-specific expert and resource on system-wide practice and workflow change initiatives, practice innovation, and redesign.
• Champion a collaborative team-based framework that incorporates resources from other departments, programs, and vendor partners as it relates to clinical systems implementations.
• Lead and participate in steering committees and taskforces for PHSA clinical informatics and information technology initiatives.
• Lead in the development of organizational and/or departmental clinical change management policies and procedures as they relate to the electronic health record and clinical practice process redesign.
• Lead the system design life cycle in the areas of design, content development, validation, implementation, stabilization, and evaluation of electronic health information systems and their associated data dictionaries, databases, tables, reports, and related standards, protocols, and procedures.
• Participate in custom report development and data analysis for decision-making.
• Provide leadership and/or coaching to nurses and other clinical staff based on knowledge and informatics experience on incorporating clinical informatics advances and electronic health records developments into practice.

• Current practicing registration as a RN or RPN with the British Columbia College of Nurses & Midwives (BCCNM).
• Three (3) years' experience in a Clinical Informatics environment, including experience facilitating or participating in Clinical and Systems Transformation (CST) implementation, or an equivalent combination of education, training, and experience.
• May require the use of a vehicle for which mileage is reimbursed in accordance with the current Collective Agreement.
• May be required to travel, work different shift hours, and weekends/STATs in accordance with the current Collective Agreement.
• Maintains clinical competency, practice standards of care, and knowledge and supports the integration of evidence-based practice in the delivery of quality care/services.
• Demonstrated experience in policy and procedure development and/or clinical documentation standards, business process analysis, and reengineering techniques.
• Demonstrated knowledge regarding new trends in clinical practice and information systems.
• Demonstrated knowledge of project management practices, methodologies, and principles.
• Demonstrated excellent interpersonal, presentation, oral, and written communication skills.
• Demonstrated strong organizational and time management skills.
• Demonstrated knowledge and practice in effective problem-solving techniques.
• Demonstrated ability to establish and maintain effective working relationships with technical, operational, and vendor staff.
• Demonstrated ability to work independently or as part of a team.
• Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, and Remembering Keegan: A First Nations Case Study.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political, and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism, and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

• Every PHSA employee enables the best possible patient care for our patients and their families.
• Join one of BC's largest employers with province-wide programs, services, and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Location: 1795 Willingdon Avenue, Burnaby, BC V5C 6E3

Applications will be accepted until position is filled.

Hours of Work: Monday – Friday, 0830 - 1630

Requisition # 171252E

What We Do:

(BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority () plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background, and experience, and value a safe, inclusive, and welcoming environment.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical, and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, and Remembering Keegan: A First Nations Case Study.