Pharmacy Operations Support Technician

3 weeks ago

Vancouver, British Columbia, Canada CareRx Full time

About CareRx

CareRx is Canada's leading provider of specialty pharmacy services to seniors. We serve more than 96,000 residents in over 1,600 seniors and other communities, including long-term care homes, retirement homes, assisted living facilities, and group homes.

We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver medications in a timely and cost-effective manner. Our team takes an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.

Position Summary

The pharmacy operations regulated technician role will provide a key supportive role to pharmacy locations in British Columbia primarily, but across Western Canada if needed. The Regulated Technician is a seasoned regulated staff with good standing licensure in British Columbia and is willing to acquire additional provincial licensure as required.

Key Responsibilities

  • Support with quality assurance activities, including data entry, prescription technical checks, packaging preliminary and/or final checks, and labeled product final checks.
  • Complete final checks for new admissions and prescription checks for new residents where a clinical assessment has been completed by a pharmacist.
  • Confirm that a clinical check has been completed by a pharmacist before releasing it.
  • Verify accuracy and completeness of demographic and prescription information.
  • Deliver superior customer service according to our 'Customer Service Principles', including communicating, telephone etiquette, trouble shooting, and teamwork.
  • Determine the authenticity of the prescription and ensure it meets all legal requirements.
  • Adhere to all company and store policies and procedures.
  • Meet all legislative requirements within their scope of practice as a regulated pharmacy technician with the college.
  • Notify the pharmacist of any alerts or therapeutic issues, including diagnosis or medical condition, drug and dosage, profile.

Project Support

  • Support with pharmacy-specific and regional projects in a regulated (and where appropriate, non-regulated) capacity.
  • Activities include data entry, updating files, pharmacy management software data quality, or support for data entry process changes requiring updates to resident profiles.

Requirements

  • Minimum 2 years of experience as a pharmacy regulated technician.
  • Minimum 1 year of experience in long-term pharmacy regulated technician.
  • 2 years as a pharmacy data entry assistant in Kroll considered an asset.
  • Experience in working with long-term care and assisted living clientele.
  • Excellent communication, data entry, and calculation skills.
  • Must be detail-oriented, self-motivated, and organized.
  • Demonstrates time management, organizational skills, high degree of accuracy, and thoroughness.
  • Ability to work in a team as well as independently with minimal supervision.
  • Willing to travel across British Columbia and within Western Canada for weeks at a time.

Application Process

CareRx welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.

All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Vulnerable Sector Check, Credit Check, Driver's Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted.

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