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Flight Operations Quality Assurance Specialist

1 month ago

Toronto, Ontario, Canada Porter Airlines Full time
Job Summary

Porter Airlines is seeking a highly skilled Flight Operations Quality Assurance Specialist to support the continuous improvement of aviation safety. This role involves auditing and evaluating the flight operations management system and operational functions to ensure compliance with regulations and standards.

The ideal candidate will have a strong understanding of Transport Canada requirements and the IATA operational safety audit program. Previous experience as an aviation internal auditor is highly desirable.

The selected candidate will be responsible for evaluating the conformance of flight operations functions, identifying potential hazards, and assessing the effectiveness of safety risk controls. They will also prepare detailed reports on assigned audits and participate in departmental safety meetings.

As a Safety Ambassador, the successful candidate will serve as a resource for all employees and actively participate in Porter's Safety Management System (SMS). They will also understand, comply, and promote the Company Safety Policy.

The successful candidate will have excellent time management, written and verbal communication skills, and a keen attention to detail. They will also possess impartiality, integrity, tenacity, diplomacy, and self-reliance.

Key Responsibilities:

  • Evaluate the conformance of flight operations functions with applicable regulations and standards
  • Identify potential hazards to flight operations and areas requiring improvement
  • Assess the effectiveness of safety risk controls
  • Prepare audit plans, checklists, sampling plans, and other audit documentation
  • Develop detailed and evidence-based reports on assigned audits
  • Participate in periodic departmental safety meetings
  • Maintain the confidentiality of organizational safety reporting systems and information acquired in the course of audit duties
  • Support the conduct of third-party audits of Porter as needed
  • Serve as a Safety Ambassador and resource for all employees
  • Actively participate in Porter's Safety Management System (SMS)

Qualifications:

  • Working knowledge of Transport Canada requirements for quality assurance and the IATA operational safety audit program
  • Familiarity with commercial flight operations—pilot experience preferred
  • Experience in the IOSA certification of a commercial air operator
  • Previous experience as an aviation internal auditor
  • Excellent time management, written and verbal communication skills; keen attention to detail
  • Impartiality, integrity, tenacity, diplomacy, and self-reliance are key attributes
  • University degree and/or acceptable combination of education, training, and/or related work experience
  • Ability to secure and maintain restricted airport security clearance
  • Must maintain a valid passport; must be able to travel domestically and internationally when required on short notice