Current jobs related to Desktop Support Specialist - Montreal, Quebec - Axelon Services Corporation

  • Desktop Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada beBee Professionals Full time

    Desktop Support SpecialistbeBee Professionals is seeking a skilled Desktop Support Specialist to provide technical assistance to our customers and employees.The ideal candidate will have excellent problem-solving skills, be able to work independently, and have a strong customer service orientation.Key Responsibilities:Troubleshoot hardware and software...

  • Desktop Support Specialist

    3 weeks ago

    Montreal, Quebec, Canada Axiom Technologies Full time

    Job SummaryAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. We are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting software and hardware issues, and ensuring that our clients'...

  • Desktop Support Specialist

    2 months ago

    Montreal, Quebec, Canada krg technology inc Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at KRG Technology Inc. as a Technical Support Engineer. The successful candidate will be responsible for providing specialized hardware and software problem diagnosis and resolution for our customers.Key ResponsibilitiesProvide technical support for hardware, software, and...

  • Desktop Support Specialist

    2 months ago

    Montreal, Quebec, Canada krg technology inc Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at KRG Technology Inc. as a Technical Support Engineer. The successful candidate will be responsible for providing specialized hardware and software problem diagnosis and resolution for our customers.Key ResponsibilitiesProvide technical support for hardware, software, and...

  • Desktop Support Specialist

    3 weeks ago

    Montreal, Quebec, Canada KRG Technologies Inc. Full time

    Job DescriptionAs a Desktop Support Specialist at KRG Technologies Inc., you will be responsible for providing specialized hardware and software problem diagnosis and resolution for our customers' end users. This includes troubleshooting and resolving issues related to Office Support, Blackberry, and VPN.You will work closely with onsite support staff to...

  • IT Desktop Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada S.i. Systèmes Full time

    Job Title: Intermediate Bilingual IT Desktop SupportWe are seeking an experienced Intermediate Bilingual IT Desktop Support professional to join our team at S.i. Systèmes. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees.Responsibilities:Provide technical support and assistance to...

  • IT Desktop Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada S.i. Systèmes Full time

    Job Title: Intermediate Bilingual IT Desktop SupportWe are seeking an experienced Intermediate Bilingual IT Desktop Support professional to join our team at S.i. Systèmes. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees.Responsibilities:Provide technical support and assistance to...

  • Technical Support Specialist

    1 day ago

    Montreal, Quebec, Canada Aversan Full time

    Job SummaryAversan seeks a highly skilled Technical Support Specialist to join our team. In this role, you will provide first-level technical support for desktop systems, ensuring seamless user experiences across all offices.

  • Desktop Support Specialist

    2 months ago

    Montreal, Quebec, Canada beBee Professionals Full time

    Desktop Support Engineer About the Role beBee Professionals is seeking a skilled Desktop Support Engineer to provide technical assistance to our customers and employees in Montreal. Key Responsibilities * Troubleshoot hardware and software issues * Install and configure computer systems * Provide technical support to users Requirements * Bachelor's...

  • Desktop Support Specialist

    2 months ago

    Montreal, Quebec, Canada beBee Professionals Full time

    Desktop Support Engineer About the Role beBee Professionals is seeking a skilled Desktop Support Engineer to provide technical assistance to our customers and employees in Montreal. Key Responsibilities * Troubleshoot hardware and software issues * Install and configure computer systems * Provide technical support to users Requirements * Bachelor's...

  • Desktop Support Specialist

    1 month ago

    Montreal, Quebec, Canada Axiom Technologies Full time

    Job Title: Desktop Support OfficerCompany: Axiom TechnologiesJob Summary:Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. We are seeking a skilled Desktop Support Officer to join our team. As a Desktop Support Officer, you will be responsible for providing technical support and assistance to our clients,...

  • Desktop Support Specialist

    1 month ago

    Montreal, Quebec, Canada Axiom Technologies Full time

    Job Title: Desktop Support OfficerCompany: Axiom TechnologiesJob Summary:Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. We are seeking a skilled Desktop Support Officer to join our team. As a Desktop Support Officer, you will be responsible for providing technical support and assistance to our clients,...

  • Desktop Support Specialist

    1 month ago

    Montreal, Quebec, Canada krg technology inc Full time

    Job SummaryWe are seeking a highly skilled Desktop Engineer to join our team at KRG Technology Inc. The successful candidate will be responsible for providing specialized hardware and software problem diagnosis and resolution for our customers' end-users.The ideal candidate will have a strong background in Macintosh systems, including administration and...

  • Desktop Support Specialist

    2 months ago

    Montreal, Quebec, Canada beBee Professionals Full time

    Desktop Support Engineer OpportunitybeBee Professionals is seeking a skilled Desktop Support Engineer to provide technical assistance to our customers and employees in Montreal.The successful candidate will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and delivering exceptional customer...

  • Desktop Support Specialist

    2 months ago

    Montreal, Quebec, Canada beBee Professionals Full time

    Desktop Support Engineer OpportunitybeBee Professionals is seeking a skilled Desktop Support Engineer to provide technical assistance to our customers and employees in Montreal.The successful candidate will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and delivering exceptional customer...

  • Desktop Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada KRG Technologies Inc. Full time

    Job Title: Desktop EngineerWe are seeking a highly skilled Desktop Engineer to join our team at KRG Technologies Inc. The successful candidate will be responsible for providing specialized hardware and software problem diagnosis and resolution for our customers.The ideal candidate will have a strong background in Macintosh systems, including experience with...

  • Desktop Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada KRG Technologies Inc. Full time

    Job Title: Desktop EngineerWe are seeking a highly skilled Desktop Engineer to join our team at KRG Technologies Inc. The successful candidate will be responsible for providing specialized hardware and software problem diagnosis and resolution for our customers.The ideal candidate will have a strong background in Macintosh systems, including experience with...

  • Microsoft Desktop Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada KRG Technologies Inc. Full time

    Job Title: Microsoft Desktop Support TechnicianAt KRG Technologies Inc., we are seeking a highly skilled and experienced Microsoft Desktop Support Technician to join our team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our customers, ensuring their hardware and software issues are resolved...

  • Microsoft Desktop Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada KRG Technologies Inc. Full time

    Job DescriptionAt KRG Technologies Inc., we are seeking a highly skilled Microsoft Desktop Support Technician to join our team. As a key member of our IT support team, you will be responsible for providing specialized hardware and software problem diagnosis and resolution for our customers' end users.Key Responsibilities:Provide technical support for...

  • Microsoft Desktop Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada KRG Technologies Inc. Full time

    Job DescriptionAt KRG Technologies Inc., we are seeking a highly skilled Microsoft Desktop Support Technician to join our team. As a key member of our IT support team, you will be responsible for providing specialized hardware and software problem diagnosis and resolution for our customers' end users.Key Responsibilities:Provide technical support for...

Desktop Support Specialist

2 months ago

Montreal, Quebec, Canada Axelon Services Corporation Full time
Job Title: Level 2/3 Desktop Support Technician

Join Axelon Services Corporation as a skilled Desktop Support Technician to provide top-notch technical assistance to our clients. As a key member of our team, you will be responsible for managing senior escalations, deep dive analysis of branch environments, and delivering exceptional customer service.

Responsibilities:
  • Manage day-to-day tickets, requests, and escalations from VIP users and senior managers.
  • Provide advanced technical knowledge and business insight to handle senior management escalations and specialized services.
  • Conduct onsite visits to investigate and resolve issues at branches.
  • Offer remote support for users working from home, resolving issues with home systems and personal devices.
  • Perform deep dive investigations into latency issues and chronic problems in branches.
  • Deliver white glove service, a bundled package of services for an extended period, including in-depth troubleshooting.
  • Participate in knowledge management processes, reviewing and validating technical documentation, and providing feedback to improve the knowledge repository.
  • Collaborate with the problem management team to identify issues in the environment escalated from within Wealth Management and ISG.
  • Participate in on-call team rotations, providing off-hours support from 5:00 pm EST to 7:00 am EST and weekends.
  • Contribute to project participation, providing project and status reporting for projects where DOE participation is needed.
Requirements:
  • A minimum of 5-7 years of progressive level II desktop, server, and network support or related experience.
  • Microsoft certifications: MCP/MCSA/MOS/MCSE and/or MS-365/Azure, Cisco CCNA desirable.
  • Excellent knowledge of Windows 7/10 environment.
  • Prior knowledge of VMware and Citrix.
  • Familiarity with PowerShell, VBScript, JavaScript, HTML.
  • Intermediate knowledge of MS Exchange/Messaging applications, including but not limited to Outlook, Skype, and MS teams.
  • Mac, iPad/iPhone support knowledge.
  • Knowledge of VPN infrastructure, troubleshooting of MS Direct-Access, AOVPN - Internet browser proxy experience.
Nice to Have:
  • Cisco CCNA certification.
  • Intermediate knowledge of Network Architecture and Topologies/Network +.
  • Knowledge of monitoring tools for Network and Workstations, including but not limited to SevOne, Corvil, Extrahop, Splunk, Fiddller, Wireshark.