Restaurant Operations Manager

3 weeks ago


Port Perry, Canada Tim Hortons Full time
Restaurant Operations Manager

We are seeking a skilled Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our restaurant, including managing staff, maintaining high standards of customer service, and overseeing inventory and supplies.

Key Responsibilities:
  • Manage and motivate a team of 5-10 staff members to achieve high levels of customer satisfaction and sales growth.
  • Conduct performance reviews and provide coaching and development opportunities to staff.
  • Ensure accurate and timely completion of cash handling and balance sheets.
  • Negotiate with suppliers to secure the best prices for food and other supplies.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Plan and organize daily operations, including scheduling, inventory management, and customer service.
Requirements:
  • 1-2 years of experience in a restaurant or food service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills, including Microsoft Excel and Word.
What We Offer:
  • A competitive salary and bonus structure.
  • A comprehensive health and dental benefits package.
  • A generous paid time off policy.
  • Opportunities for career advancement and professional development.


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