Frontier Lube Inc Customer Service Representative

5 days ago


Municipal District of Rocky View No, Canada Frontier Lube Inc Full time

Are you a detail-oriented and customer-focused individual looking for a challenging role in a dynamic environment? We are seeking a Customer Service Representative to join our team at Frontier Lube Inc

About the Job

We are a leading provider of lubricants and services, and we need someone who can provide top-notch support to our customers. As a Customer Service Representative, you will be the first point of contact for clients, answering their queries, resolving issues, and providing information about our products and services.

Your Key Responsibilities

  • Greet customers and direct them to relevant contacts or service areas
  • Provide accurate and timely information to clients and the public
  • Process customer requests and resolve issues efficiently
  • Take orders for office supplies
  • Record and relay important information
  • Schedule and confirm appointments
  • Send invoices and process payments
  • Maintain accurate work records and logs
  • Receive and issue payments
  • Answer phone calls and relay messages
  • Calculate billing charges accurately
  • Monitor mobile radio or telephone for emergency situations

Requirements and Qualifications

  • Secondary (high) school graduation certificate is required
  • 1 year to less than 2 years of experience in customer-facing roles is preferred
  • Familiarity with electronic schedulers, email software, MS Excel, MS PowerPoint, and MS Word is an asset

Benefits and What We Offer

As a valued member of our team, you will enjoy a competitive salary of $45,000 - $55,000 per year, depending on your level of experience. You will also have access to ongoing training and development opportunities, as well as a comprehensive benefits package.

Why Work for Us?

At Frontier Lube Inc, we value our employees and offer a positive and supportive work environment. We prioritize work-life balance and strive to create a culture that promotes growth and development. If you are passionate about delivering exceptional customer service and want to join a dynamic team, apply now to become our next Customer Service Representative



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