Frontier Lube Inc Customer Service Representative
5 days ago
Are you a detail-oriented and customer-focused individual looking for a challenging role in a dynamic environment? We are seeking a Customer Service Representative to join our team at Frontier Lube Inc
About the Job
We are a leading provider of lubricants and services, and we need someone who can provide top-notch support to our customers. As a Customer Service Representative, you will be the first point of contact for clients, answering their queries, resolving issues, and providing information about our products and services.
Your Key Responsibilities
- Greet customers and direct them to relevant contacts or service areas
- Provide accurate and timely information to clients and the public
- Process customer requests and resolve issues efficiently
- Take orders for office supplies
- Record and relay important information
- Schedule and confirm appointments
- Send invoices and process payments
- Maintain accurate work records and logs
- Receive and issue payments
- Answer phone calls and relay messages
- Calculate billing charges accurately
- Monitor mobile radio or telephone for emergency situations
Requirements and Qualifications
- Secondary (high) school graduation certificate is required
- 1 year to less than 2 years of experience in customer-facing roles is preferred
- Familiarity with electronic schedulers, email software, MS Excel, MS PowerPoint, and MS Word is an asset
Benefits and What We Offer
As a valued member of our team, you will enjoy a competitive salary of $45,000 - $55,000 per year, depending on your level of experience. You will also have access to ongoing training and development opportunities, as well as a comprehensive benefits package.
Why Work for Us?
At Frontier Lube Inc, we value our employees and offer a positive and supportive work environment. We prioritize work-life balance and strive to create a culture that promotes growth and development. If you are passionate about delivering exceptional customer service and want to join a dynamic team, apply now to become our next Customer Service Representative
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