Senior Software Engineer, Operations

4 weeks ago

Waterloo, Ontario, Canada Sun Life Full time

Job Title: Senior Software Engineer, Operations

About the role:

The e-Business team in Application Operations Support (AOS) provides operations and support services to ensure reliability of IT applications. Through innovation, continuous improvement, and collaboration, we strive to find new and better ways to bring value to Sun Life.

We are looking for a highly motivated Senior Software Engineer with at least 10 years of Java application support, analysis, and development experience. The successful candidate will have strong technical and problem-solving skills and the ability to work independently. This unique opportunity offers a dynamic space and a chance to collaborate with multiple business units.

Key Responsibilities:

  • Provide ongoing support of Java-based applications in Production and test environments, including responding to Service requests, Incident & Problem analysis, Service restoration and recovery, Security vulnerability remediation, Audits and reporting as necessary.
  • Participate in design, develop, test, and debug programs for Java services. Deployment is done using Kubernetes containers.
  • Interface with other Software Engineers, Business Systems Analysts, and other stakeholders to deliver high-quality solutions and maintain a stable application environment.
  • Enable stability through proactive monitoring activities, security compliance, change management, troubleshooting issues, and conducting root-cause analysis.
  • Identify and participate in continuous improvement opportunities, system renewal, stability, upgrade, and Disaster Recovery projects.

Requirements:

  • Degree in Computer Science, Computer Engineering, or equivalent discipline.
  • 10+ years of information technology experience in Java application support and development.
  • 10+ years of experience in Java, JavaScript, and web development languages like HTML, XML, CSS.
  • Java Enterprise Edition (J2EE) technologies such as Servlet, JDBC, and JSP.
  • Spring framework.
  • Understanding of enterprise methodologies, such as ITIL, CMMI, and Software Development Life Cycle (SDLC).
  • 4+ years of experience in ReactJS/React.js, Container technologies – Kubernetes, Docker, Java SpringBoot, and Web Security/OWASP.

Preferred Skills:

  • Collaboration and teamwork.
  • Continuous learning mindset.
  • Ability to work in a dynamic environment with changing priorities.
  • Strong analysis, debugging, and problem-solving skills.
  • Solid written and verbal communication skills.

Learn on the job:

  • Web services and frameworks such as SOAP, REST API, Java APIs, JSON.
  • Database technologies like SQL, Oracle, POSTGRES.
  • DevOps tools – Jenkins, Artifactory, Bitbucket/Git, Gradle, Maven, CDD, Ansible.
  • Multi-Factor Authentication (MFA).
  • Exposure to Agile framework (Kanban, Scrum).
  • Experience working with cloud-hosted applications/servers on AWS.
  • Exposure to team collaboration tools like Confluence, JIRA, MS Teams.
  • Experience with Kafka and light car proxy.
  • Knowledge of Middleware technologies such as WebSphere/WebLogic.

Notes/Unique requirements:

  • The role includes on-call and after-hours support on a team rotation basis.
  • This role requires Canadian Protected-B (Reliability clearance) [a minimum of 5 years of consecutive residency in Canada].

What's in it for you:

  • Great Place to Work Certified in Canada and the US – 2022.
  • Great Place to Work award for Best Workplaces for #HybridWork.
  • 2022 Named 'Best Places to Work' by Glassdoor – 2021.
  • Canada Award for Excellence for Mental Health at Work.
  • 2021 Flexible hybrid work model including in-country work-from-home if you prefer.
  • Pension, stock, and savings programs to help build and enhance your future financial security.

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