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Liquor Store Manager

2 months ago


Port Alberni, British Columbia, Canada The Hospitality Inn Liquor Store Full time
Job Title: Liquor Store Supervisor

We are seeking a highly organized and customer-focused Liquor Store Supervisor to join our team at The Hospitality Inn Liquor Store.

Key Responsibilities:
  • Assign sales workers to duties and ensure that the store is adequately staffed to meet customer needs.
  • Authorize payments by cheque and maintain accurate financial records.
  • Authorize return of merchandise and resolve customer complaints in a fair and timely manner.
  • Establish work schedules and ensure that employees are aware of their responsibilities and deadlines.
  • Sell merchandise and provide excellent customer service to drive sales and revenue growth.
  • Prepare reports on sales volumes, merchandising and personnel matters to inform business decisions and improve store performance.
  • Resolve issues that may arise, including customer requests, complaints and supply shortages, in a professional and courteous manner.
  • Organize and maintain inventory to ensure that the store is well-stocked and that products are easily accessible to customers.
Requirements:
  • Efficient interpersonal skills to build strong relationships with customers and colleagues.
  • Reliability to ensure that tasks are completed on time and to a high standard.
  • Team player to work collaboratively with colleagues to achieve business objectives.
Experience:
  • 1 year to less than 2 years of experience in a retail or sales environment.
  • Durée de l'emploi: Permanent with opportunities for career advancement.
  • Langue de travail: Anglais with the ability to communicate effectively with customers and colleagues.
  • Heures de travail: 35 to 40 hours per week with a competitive salary and benefits package.