Customer Support Associate

2 weeks ago


Sherwood Park, Alberta, Canada beBee Professionals Full time $35,000 - $50,000

We are seeking a dedicated and experienced Customer Support Associate to join our team at beBee Professionals in Sherwood Park, Canada.

Job Overview:

This is a full-time position that involves providing exceptional customer service, handling inquiries, and resolving issues in a timely and professional manner.

Responsibilities:
  • Provide support to customers via phone, email, and chat platforms.
  • Offer information about products and services, addressing customer queries and concerns.
  • Resolve complaints and issues efficiently, ensuring customer satisfaction.
  • Document customer interactions and feedback for quality improvement.
  • Collaborate with colleagues to enhance service processes and improve customer experience.
Requirements:
  • A high school diploma or equivalent; additional education is a plus.
  • Previous experience in customer-facing roles or related fields.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment with multiple priorities.
  • Proficient in using customer service software and tools.
Salary and Benefits:

The estimated annual salary for this role is $45,000 - $60,000 CAD, depending on experience. We also offer a comprehensive health benefits package, opportunities for career growth, and a supportive work environment with employee discounts.



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