Operations Manager
7 days ago
We are seeking an experienced Operations Manager to lead our retail team at Onyx Stones & Custom Cabinets Ltd.
Responsibilities:- Manage a team of 3-4 staff members, providing guidance and support to ensure optimal performance.
- Study market trends and consumer demand to inform product selection and pricing strategies.
- Determine sales targets and implement plans to achieve them, monitoring progress regularly.
- Locate and procure high-quality merchandise for resale, ensuring timely delivery and competitive pricing.
- Develop and implement effective marketing campaigns to drive sales growth.
- Plan and manage budgets, tracking revenues and expenses to optimize profitability.
- Determine staffing requirements based on business needs, taking into account factors such as workload and customer demand.
- Resolve customer complaints and issues promptly, maintaining excellent customer service standards.
- Balancing daily transactions accurately and efficiently.
To succeed in this role, you will require:
- 2 years to less than 3 years of experience in retail management or a related field.
- A secondary (high) school graduation certificate.
- Strong leadership and communication skills, with the ability to motivate and guide staff.
- Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Proficiency in using point-of-sale systems and other retail software.
- Ability to work in a fast-paced environment, meeting deadlines and managing multiple tasks simultaneously.
- Good physical stamina, with the ability to stand, walk, and sit for extended periods.
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. In addition, we provide:
- A comprehensive benefits package, including health insurance and retirement savings.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment, with a team-oriented culture.
Onyx Stones & Custom Cabinets Ltd. is a leading retailer of luxury home goods, dedicated to providing exceptional customer service and quality products. We are committed to excellence in everything we do, from sourcing high-quality merchandise to delivering outstanding customer experiences.
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