Vendor Management Specialist

2 weeks ago


Toronto, Ontario, Canada Indigo Books & Music Full time
Job Title: Manager, Vendor Management

Indigo Books & Music is seeking a highly skilled and experienced Manager, Vendor Management to join our team. As a key member of our procurement and sourcing team, you will be responsible for streamlining the vendor management process, negotiating commercial terms, and ensuring compliance with contractual agreements.

Key Responsibilities:
  • Develop and implement effective vendor onboarding processes to ensure timely and accurate registration of new vendors.
  • Negotiate commercial terms with vendors to optimize deal value and ensure compliance with contractual agreements.
  • Manage and maintain relationships with vendors, internal merchant teams, and cross-functional teams to ensure seamless communication and collaboration.
  • Ensure timely review and approval of vendor onboarding terms, provide recommendations, and negotiate commercial terms directly with vendors.
  • Collaborate with the Vendor Onboarding team to manage and maintain an efficient vendor onboarding workflow and issue resolution.
  • Develop and maintain a comprehensive understanding of vendor compliance and performance metrics, including key performance indicators (KPIs) and scorecards.
  • Work closely with the Vendor Compliance team and external compliance system partner to ensure compliance detection rules are updated and maintained.
  • Develop and implement strategies to improve vendor compliance and delivery performance, including vendor scorecarding and process improvement initiatives.
Requirements:
  • 5+ years' experience in leading negotiations with vendors, suppliers, or other outside parties.
  • 5+ years' experience working in procurement, sourcing, or in-house counsel.
  • Degree in business, economics, or related field.
  • Advanced degree or certification in law, negotiations, or business considered an asset.
  • Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external.
  • Self-motivated, with the ability to work on multiple projects in a fast-paced environment.
  • Highly analytical and systems-driven, with a passion for process improvement and automation.
About Indigo:

At Indigo, we are committed to our communities, our customers, and each other. We believe that fostering diversity and inclusion brings out the full potential of our employees and creates a joyful and welcoming environment for everyone. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+, and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need.



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