Network Infrastructure Specialist

4 weeks ago

Mississauga, Ontario, Canada EllisDon Full time

At EllisDon, we're seeking a highly skilled Network Infrastructure Specialist to join our team. As a key member of our infrastructure team, you will be responsible for providing 3rd level support for all network hardware, software, and problems reported, documenting problems and solutions as required. You will also assist in 2nd level support when required.

Key Responsibilities:

  • Manage, support, and ensure operating viability of LAN and WAN both wired and wireless for all hours of operation, and report any abnormalities.
  • Ensure the 24/7 availability and performance of the servers and network that support our systems, including some "on-call" responsibilities.
  • Work within an understanding of a network design framework to design, plan, test, implement and integrate various LAN/WAN systems, including: Data Center, Core network firewalls and switches, Wireless, MPLS traffic management and Internet routing services, as well as load balancing platforms.
  • Contribute to the design, configuration and maintenance of VOIP networks, network security, and the applications running on these platforms.
  • Contribute to the backup/recovery and disaster prevention/recovery of all network components.
  • Collaborate in a cross functional role, contributing to the daily operations of infrastructure wide, local and wide area networks, Internet services that affect services.
  • Coordinate resources and provide hands on technical expertise as a point of escalation to the
  • Other Operations Teams when needed.
  • Report on operational audits and performance monitoring.
  • Maintain updated records of network inventory, diagrams, specifications and configuration item data in document repositories and the computer management database.
  • Effectively use ITIL processes for all required changes and requisitions.
  • Assist on projects or special initiatives as assigned.

Requirements:

  • Post-secondary degree/diploma in a related field.
  • Current CCNP or CCIE required.
  • 5+ years' experience working with Cisco products in a large enterprise in a multi-site environment leveraging equipment including: Switches, Router, ASA Firewall, FirePower, CUCM (VOIP), Wireless Controller, Load Balancer etc.
  • Expert knowledge in diagnosing complex network performance issues and working with Network Monitoring systems, Wireshark, Splunk, NETFLOW etc. tools.
  • Expert in documentation and network topology visualization at all OSI levels.
  • Experience in Aruba Clearpass is asset.
  • Passion for network support and IT Service Delivery.
  • Superior written and oral communication skills. Strong interpersonal and consultative skills.
  • Ability to conduct research into emerging technologies and trends, standards, and products as required.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Valid driver's license, and vehicle.

Please note: this role is a 1-year contract role.

EllisDon is proud to provide this unique career opportunity that provides continuous learning, opportunity for growth, and a competitive compensation package within an environment that is committed to inclusion and respects diversity.

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