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Landscape Construction Manager

2 months ago

West St Paul, Canada Clintar Winnipeg Full time
About the Role

We are seeking a highly skilled and experienced Landscape Construction Manager to join our team at Clintar Winnipeg. As a key member of our operations team, you will be responsible for managing all field operations in a geographical location, ensuring that our projects are completed on time, within budget, and to the highest quality standards.

Key Responsibilities
  • Manage and schedule labor, equipment, and materials to accomplish production schedules within established budgets.
  • Understand contract specifications and ensure they are met, maintaining customers' complete satisfaction.
  • Provide the most recent plans and/or documents to field staff and provide instruction to ensure the foreman and crew are prepared to complete the job.
  • Ensure all work is completed following safety policies and guidelines, conducting weekly safety training and inspections on job sites.
  • Investigate any accident or safety violation, prepare appropriate reports, and take action steps to correct and prevent future occurrences.
  • Work with the supply manager to ensure proper inventory of materials, equipment, and other supplies are on hand to complete production activities.
  • Supervise employees, keeping attendance records, enforcing proper uniform and safety equipment use, and approving timecards.
  • Maintain sufficient staff to accomplish production schedules and analyze future needs, forecasting staff and material needs to complete future jobs.
  • Conduct timely performance reviews of direct reports and take corrective actions when appropriate.
  • Coordinate labor, equipment, materials, and other resources as needed to meet job schedules.
  • Obtain utility locates on needed properties 48 hours before beginning a work, updating as needed.
  • Visit job sites regularly, observe work organization, identify and resolve training issues, and take necessary actions to ensure quality.
  • Respond to customer complaints, ensuring proper handling to achieve excellent customer satisfaction.
  • Maintain daily working knowledge of all contracts in progress, including field completion status, billings to date, and progress payments.
  • Maintain costs within all assigned budgets.
  • Monitor job costs weekly and immediately report to the Director of Operations or CEO any jobs deviating from budgets of time, schedule, cost, or any other factor so appropriate adjustments can be made to maximize the result.
  • Make recommendations regarding qualifying or disqualifying warranty work, coordinate the completion of warranty work per contract and/or instructions from the Project Manager and/or CEO.
  • Maintain a high level of good housekeeping and care for company assets in the field, including vehicles, shops, field offices, and customer worksites.
  • Stay aware of Best Practices, develop and make recommendations for improved work methods and standards.
  • Look for opportunities to expand the service and sales offerings by adding additional crews that specialize in particular fields, etc.
  • Communicate with customers on the progress of the project, keep them informed of challenges, successes, and any other topic relevant to their total satisfaction.
Key Performance Metrics
  • Revenue growth
  • Profitability
  • Employee retention
  • Retention of contracts and customers
  • Performance to budget
  • Safety record
Pivotal Duties
  • Coordinate and manage all field production activities, maintaining quality standards.
  • Have a complete understanding of all contractual obligations and execute to meet such obligations.
  • Meet or exceed operating budgets.
  • Maximize the use of the field and other personnel, equipment, materials, and supplies, eliminating waste.
  • Coordinate between divisions to maximize and leverage company-wide personnel, equipment, and other resources.
  • Maintain a safe working environment, enforce all safety standards, protocols, and regulations, and permit no accidents.
  • Hire, fire, train, develop, and discipline high-performing work teams, grow, nurture, and develop personnel to reach goals benefiting both Company growth and the individual growth of work team members.
  • Support and participate in the development, implementation, and refinement of departmental best practices in all areas of field operations and safety, keeping abreast of new methods that might be applicable to the Company and constantly pursuing new ideas that could be implemented.
  • Proactively identify potential problems within production and find resolution to minimize damage/risk or possibly create unforeseen opportunities for gain.
  • Support sales initiatives with solid production knowledge or service, identify opportunities for enhancements or upgrades.
  • Manage and track to minimize warranty work.
  • Manage personal effectiveness (competency, trust, communication, etc.) to maximize sales opportunities and develop customer relationships.
  • Provide and maintain excellent customer service, maintain customers.
  • Ensure all field reporting and records are completed accurately and flow effectively between field and office.
Success Behaviors
  • Excellent leadership skills
  • Ability to inspire top-tier performance
  • Ability to build effective work teams
  • Self-starter and demonstrates initiative
  • Results and action-oriented
  • Excellent organizational skills and time management skills
  • Ability to organize and multi-task activities
  • Ability to delegate and follow up
  • Excellent written and verbal communication skills
  • Profit-driven – seeks ways to cut costs and improve efficiency
  • Effective problem-solving skills, ability to handle adversity
  • Performs and demands excellent quality in work
  • Service and teamwork-oriented
  • Customer-centered and focused
  • Focus on learning and self-development
  • Technically competent and skilled
Minimum Qualifications & Educational Requirements
  • Bachelor's Degree in Landscaping or Construction Management and/or 5-10 years directly relevant experience.
  • 5 years of supervisory experience.
  • Experience in business management, including basic accounting skills.
  • Mechanical aptitude.
  • Knowledge of computer applications.
  • Current driver's license and safe driving record.
  • Must maintain regular and reliable attendance at a level acceptable to the company.