Sales Associate

4 weeks ago


Chatham, Canada Nedco Full time

Job Summary

Nedco is seeking a highly motivated and customer-focused Inside Sales Associate to join our team. As an Inside Sales Associate, you will be responsible for providing exceptional customer service, processing orders, and achieving sales targets.

Key Responsibilities

  • Provide timely and effective customer service via phone and email.
  • Process customer orders, inquiries, and quotations in a timely and accurate manner.
  • Consistently achieve a high level of customer satisfaction.
  • Confirm stock availability and suggest alternatives as needed.
  • Make follow-up calls to customers to ensure satisfaction and identify opportunities for growth.
  • Assist customers with e-commerce inquiries and provide product information.

Requirements

  • Minimum of two years of inside sales or customer service experience.
  • Proven ability to communicate effectively and build strong customer relationships.
  • Strong multitasking and time management skills.
  • Computer literacy and experience with AS400 is an asset.
  • Electrical industry experience is considered an advantage.
  • Product knowledge of the electrical business is essential.
  • Team player with a positive attitude.

What We Offer

Nedco offers a competitive salary, excellent benefits, and a pension package. We are an equal opportunity employer committed to the Canadian marketplace.


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