Sales Associate
4 weeks ago
Job Summary
Nedco is seeking a highly motivated and customer-focused Inside Sales Associate to join our team. As an Inside Sales Associate, you will be responsible for providing exceptional customer service, processing orders, and achieving sales targets.
Key Responsibilities
- Provide timely and effective customer service via phone and email.
- Process customer orders, inquiries, and quotations in a timely and accurate manner.
- Consistently achieve a high level of customer satisfaction.
- Confirm stock availability and suggest alternatives as needed.
- Make follow-up calls to customers to ensure satisfaction and identify opportunities for growth.
- Assist customers with e-commerce inquiries and provide product information.
Requirements
- Minimum of two years of inside sales or customer service experience.
- Proven ability to communicate effectively and build strong customer relationships.
- Strong multitasking and time management skills.
- Computer literacy and experience with AS400 is an asset.
- Electrical industry experience is considered an advantage.
- Product knowledge of the electrical business is essential.
- Team player with a positive attitude.
What We Offer
Nedco offers a competitive salary, excellent benefits, and a pension package. We are an equal opportunity employer committed to the Canadian marketplace.
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