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Endoscope Repair Technician

2 months ago

Richmond Hill, Ontario, Canada Olympus Full time
Job Summary

Olympus is seeking a highly skilled Endoscope Repair Technician to join our team. As a key member of our repair department, you will be responsible for ensuring the safety and quality of our products by following established processes and procedures.

Key Responsibilities
  • Perform thorough inspections and estimations of customer products received for repairs and troubleshooting.
  • Use a variety of small hand tools and test equipment to make repairs and facilitate disassembly and reassembly of the product.
  • Complete and maintain accurate service records electronically and manually.
  • Ensure safe work practices are employed by observing guidelines established and enforced by Olympus.
  • Maintain confidentiality of documents and processes.
  • Maintain a clean and well-organized work environment at all times.
  • May be involved in mixing of glue, data recording, calibration, and cleaning of common areas.
  • Follow established procedures on routine work according to Olympus on-line repair manuals.
  • May be required to rotate through different parts of the repair department to ensure proper understanding of the products and the different repairs and inspection techniques.
  • Meet or exceed repair and quality standard times.
  • Apply acquired skills related to the repair and service of endoscopes, electronics, or microscopes products.
  • Actively participate and train in the quality systems, quality improvement, and "5S" programs as directed by management.
Requirements
  • High School Diploma or equivalent is required.
  • Minimum of 1 year experience doing technical repairs required, preferably in the medical or healthcare industry.
Preferred Qualifications
  • Demonstrate skills in disassembly, assembly, repair, quality inspection, or equivalent in precision repair activity while meeting productivity and quality key performance indicators required.
  • Sufficient manual dexterity with small hand tools and experience with test equipment and hand soldering to make repairs and facilitate disassembly and reassembly required.
  • Ability to complete required technical training and demonstrate knowledge and skills acquired in periodic testing and inspection of work performed required.
  • Ability to read, write, understand, and speak English is required. Bilingual French is an asset.
  • Ability to read and follow manuals, work instructions, job standards, and related information required.
  • Demonstrated ability to maintain established key performance levels of quality and productivity required.
  • Must be customer-focused with high attention to detail and urgency to meet and exceed expectations.
  • Proficiency in basic computer skills using Microsoft Office (Word, Excel, etc.).
  • Expected to maintain acceptable standards for attendance and punctuality, and as a condition of employment, work overtime as needed.
Why Work at Olympus?

Olympus is dedicated to building a diverse, inclusive, and authentic workplace. We recognize diversity in people, views, and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture. Our benefits include competitive salaries, annual bonuses, comprehensive medical benefits, and pension plans, as well as generous paid vacation and sick time, paid parental leave, and adoption assistance.

We are committed to Our Purpose of making people's lives healthier, safer, and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis, and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.