Customer Service Representative

4 weeks ago

St John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Kento Windows & Doors. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and ensuring a positive experience.

Key Responsibilities
  • Customer Service: Greet clients and visitors, answer phone calls, and respond to emails in a professional and courteous manner.
  • Administrative Support: Manage the front desk, handle correspondence, and maintain accurate records.
  • Communication: Provide information to clients and visitors, and relay messages to staff members as needed.
  • Technology: Operate the switchboard, telephone system, and other office equipment.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a customer-facing role.
  • Skills: Excellent communication and interpersonal skills, proficiency in MS Office, and ability to work in a fast-paced environment.
What We Offer
  • Health Benefits: Dental plan and health care plan.
  • Work Schedule: 32 to 35 hours per week.
  • Language: English.

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