Retail Store Team Lead

2 weeks ago


New Westminster, British Columbia, Canada Stick Premium Cigars Full time

We are seeking a highly skilled Retail Store Supervisor to join our team at Stick Premium Cigars. This role will oversee the day-to-day operations of our retail store, ensuring a world-class customer experience and driving sales growth.

Key Responsibilities
  • Staff Supervision: Manage and motivate a team of sales associates, providing guidance and support to ensure excellent customer service.
  • Sales Performance: Analyze sales data and develop strategies to increase sales volumes and improve customer engagement.
  • Inventory Management: Oversee inventory levels, maintaining optimal stock levels and reducing waste.
  • Customer Service: Foster a positive and welcoming store environment, resolving customer complaints and concerns in a timely and professional manner.
  • Reporting and Analysis: Prepare and present regular sales reports, providing insights and recommendations to improve store performance.


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