BBW Supervisor

Leadership Opportunity

Bath & Body Works is committed to creating a diverse, equitable, and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We are seeking a Supervisor to join our team and contribute to our mission.

The ideal candidate will have proven experience delivering sales results, effective communication skills, and the ability to provide in-the-moment coaching to associates. As a Supervisor, you will work in partnership with the Store Manager to develop outstanding associates, deliver exceptional customer experiences, and positively impact growth across Bath & Body Works.

Key Responsibilities

• Lead and model selling and customer experience standards
• Provide individual and team performance feedback and recommendations to managers
• Train, coach, reward, and motivate associates to improve selling and the customer experience
• Reinforce selling expectations, performance, results, and accountability with all associates
• Set the direction and goals for the day/shift when associates arrive for work
• Build a highly satisfied and loyal customer base through engagement, conversion, and capturing customer phone and email information
• Perform opening and closing routines, including execution of bank deposits, receipt of shipment, and interpretation/dissemination of company directives
• Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues
• Partner with the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
• Maintain policies and procedures

Qualifications

• Proven experience delivering sales results
• Ability to effectively communicate and foster a customer-focused selling culture
• Ability to provide effective, in-the-moment coaching to associates
• Available for varied weekly shifts, including weekend, closing, and peak periods
• Prior experience in a supervisory role, preferably in a retail setting

Bath & Body Works Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage, & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. We offer benefits that empower you to Dream Bigger & Live Brighter, including:

• 40% merchandise discount and free product
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions
• No-cost mental health and wellbeing support for all associates
• Robust health, virtual care, dental, vision, and life insurance options, plus short-term and long-term disability plans for full-time associates
• Retirement Savings Program with company match for full-time associates
• Tuition Assistance Program for full-time associates
• Opportunity for paid time off and additional family benefits, including maternity and parental leave