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Store Operations Manager

2 months ago


Cambridge, Ontario, Canada No Frills Full time

We are seeking a highly motivated and organized individual to join our team as a Store Administrator at No Frills. As a key member of our store team, you will be responsible for providing exceptional customer service, managing store operations, and supporting the store manager in achieving sales goals.

Key Responsibilities:

  • Be the primary point of contact for colleagues and customers, providing support and guidance on HR-related matters and executing tasks at the store level.
  • Manage basic accounting and finance duties, including payroll, accounts payable, and banking operations.
  • Be proactive in the recruitment cycle, including job postings, interviews, and orientations for hourly workforce.
  • Maintain accurate employee information in the employee database.
  • Perform office duties and store administrator tasks as assigned by the Store Manager.
  • Manage the front-end team, including day-to-day operations, training, and coaching.
  • Oversee cash office operations, including safe management, paperwork, and cash handling.
  • Model customer service, policy, and health and safety standards.
  • Identify and recruit top talent to join our team.
  • Build and lead diverse teams that foster a culture of inclusiveness and belonging.
  • Perform other duties as assigned by the Store Manager to support the store, customers, and team.

Requirements:

  • Familiarity with company systems, such as Swedamart, Workday, Persona, and SAP, would be an asset.
  • Availability to work days, evenings, and weekends.
  • Demonstrated teamwork and commitment to contributing to store team results.
  • Excellent verbal and written communication skills, positive attitude, interpersonal, and problem-solving skills.
  • People management experience and leadership skills would be an asset.
  • Excellent organizational abilities, including managing multiple priorities.
  • Ability to work in a fast-paced and sometimes unpredictable store/office environment.
  • Computer skills, including PC applications, Outlook, Word, and Excel, would be an asset.