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Customer Service Representative

1 month ago

Timmins, Ontario, Canada Motion Full time

About the Role:

We are seeking a compassionate and responsive Client Care Coordinator to join our team in Timmins. As a key member of our team, you will deliver an outstanding customer experience to our valued clients, their loved ones, and the community healthcare practitioners that make up their care team.

Key Responsibilities:

  • Enhance the customer experience by welcoming, engaging with, and meeting the needs of our clients and visitors on-site.
  • Collaborate with busy Service Technicians and Sales Consultants to oversee the client order administration, process payment, manage bank deposits, billing & payments as needed.
  • Coordinate all the details to ensure timing, information, and expectations are accurate, transparent, and communicated to all parties involved.

What We Offer:

At Motion, we are proud to provide our employees with a comprehensive benefits package, including eligibility to a benefits package, robust vacation and personal days allotment, RRSP/DPSP match program, maternity/parental leave top-up, Employee Assistance Program, Employee Discount Program, and more.

Requirements:

  • Experience working in a fast-paced office environment or a customer-facing role, with a proven track record of prioritizing and managing multiple tasks.
  • Proficient in Microsoft Office Suite, comfortable navigating databases, and able to learn new software quickly.
  • Strong interpersonal skills, with the ability to build relationships with people and work with customers to find the best solutions to fit their needs.

About Motion:

Motion is Canada's leading full-service mobility and accessibility solutions provider, serving communities across Alberta, BC, Manitoba, Ontario, and Saskatchewan for over 35 years. Our knowledgeable and caring team of experts supports individuals and those who care for them by delivering solutions that make life accessible for everyone.