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Business Operations Manager

3 weeks ago

Kitchener, Ontario, Canada Healthy Planet Full time

Welcome to the Healthy Planet team We are seeking a highly skilled and motivated Assistant Manager to join our retail store management team.

Job Description

The Assistant Manager plays a key role in supporting the senior management team with various tasks, including overseeing daily operations of the store. This involves managing staff scheduling, supervising employees, ensuring customer satisfaction, resolving conflicts, maintaining the store's appearance, and adhering to company policies and procedures.

Daily Responsibilities:
  • Assist the store manager with employee recruitment, training, and development.
  • Provide direction, guidance, and instruction to all store associates as required.
  • Support the store manager in achieving sales goals and implementing promotional strategies.
Key Performance Indicators (KPIs):
  • Maintain high levels of customer satisfaction through excellent customer service.
  • Ensure efficient store operations, including timely completion of opening and closing procedures.
  • Meet or exceed sales targets by effectively managing inventory levels and promoting products.
Requirements

To be successful as an Assistant Manager at Healthy Planet, you will need to possess the following skills and qualifications:

  • Proven experience in a retail management or assistant management role.
  • Strong knowledge of retail sales principles, methods, practices, and techniques.
  • Excellent leadership, communication, and interpersonal skills.
  • Able to work under pressure and handle challenging situations effectively.
Benefits

We offer a competitive compensation package, including medical benefits and flexible spending accounts for full-time employees. As a member of the Healthy Planet team, you will have opportunities for growth and professional development within the company.

We value diversity and inclusivity and welcome applications from qualified candidates from diverse backgrounds. Thank you for considering this opportunity to join our team