Business Intelligence Lead, Data Strategy and Analytics

19 hours ago


Toronto, Ontario, Canada GS1 Canada Full time
About the Role

We are seeking a highly skilled Business Intelligence Lead to join our team at GS1 Canada. As a key member of our organization, you will be responsible for driving business intelligence initiatives and leading a team of analysts to deliver insights that inform business decisions.

Key Responsibilities
  • Develop and implement a cross-functional metric and measurement program to evaluate subscriber experience
  • Lead a team to create and deliver key reports and insights that support delivery of the subscriber lifecycle strategy
  • Regularly analyze end-to-end subscriber journey to identify opportunities for service optimization
  • Participate in the execution of key GS1 Canada project and service releases to evaluate subscriber and service impact
  • Collaborate with Service Leads and business teams to operationalize new services and ensure their effectiveness and operational efficiency
  • In partnership with Solution Partners, Industry Engagement, Industry Relations, Technology and Operations leaders, ensure teams interacting with subscribers have the technology, processes and tools required to enable a frictionless service implementation
  • Use insights from analytics to lead teams to implement process improvements that impact key subscriber touch points, operational efficiency and service optimization
Talent Champion Accountable For
  • Leadership of Business Intelligence team
  • Bringing an enterprise-wide lens to all talent strategies, decisions, and actions


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