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Product Operations Manager

2 months ago

Fredericton, New Brunswick, Canada myGwork - LGBTQ+ Business Community Full time
About the Role

We are seeking a highly skilled and experienced Product Operations Lead to join our team at myGwork - LGBTQ+ Business Community. As a Product Operations Lead, you will play a critical role in executing our store product strategy, including product operations and inventory management.

Key Responsibilities
  • Collaborate with Store Leadership: Work closely with our store leadership team to bring our product strategy to life and ensure seamless execution.
  • Inventory Management: Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with our standard operating procedures (SOPs).
  • Product Actions: Ensure the execution of product actions, such as pull backs, consolidations, and repricing, to optimize product availability and sell-through strategy.
  • Team Engagement: Engage team members in inventory management by creating a fun and productive atmosphere for the shift, promoting a culture of collaboration and teamwork.
  • Product Level Monitoring: Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for our guests.
  • Data Analysis: Review and interpret daily business data and metrics to inform actions, such as analyzing product sell-through data to provide recommendations to store leadership regarding product focus or pricing.
  • Hiring and Onboarding: Participate in the store's hiring process, including recruitment, selection, and hiring recommendations, onboarding, and training.
  • Performance Management: Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences.
  • Team Environment: Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
  • Guest Experience: When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establishes a world-class guest experience.
Requirements
  • Eligibility: Must be legally authorized to work in the country in which the store is located.
  • Travel: Must have the ability to travel to assigned store with reliable transportation methods.
Work Context
  • Work Environment: Work involves moving through the store, sometimes in the front of the house with bright lights and loud music, and sometimes in the back of the house with no windows or natural light.
  • Teamwork: Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
  • Physical Demands: Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg) or using ladders to reach materials.