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Operations Management Role

1 week ago

London, Ontario, Canada London & Middlesex Community Housing Full time $111,581 - $155,441

About London & Middlesex Community Housing

London & Middlesex Community Housing (LMCH) is a non-profit organization providing affordable housing solutions to our community. Our goal is to create a diverse, inclusive, and barrier-free workplace that reflects the communities we serve.

Job Description

The Chief Operating Officer (COO) is a critical role within our organization, responsible for overseeing all aspects of our operations. This includes managing our tenant lifecycle, maintenance and repair, community support services, and community safety.

Key Accountabilities

  1. Develop and implement key performance indicators and other benchmarks to assess the progress of strategic plans
  2. Address complex operational problems and recommend alternatives to improve policy and program delivery
  3. Oversee LMCH's Operations Team in meeting corporate targets with regards to service quality, cost efficiency, and adherence to budget
  4. Develop and maintain effective relationships within the community and represent LMCH positively at tenant, community, or public meetings

Qualifications

The successful candidate will have a university degree in Business, Public Administration, Social Services or a related discipline and ten (10) years or greater of progressive experience in an executive or senior management capacity with demonstrated strength in financial and operational leadership.

What We Offer

We offer comprehensive health benefits and a defined benefit pension plan.