Cloud Contact Center Architect

2 weeks ago


Vancouver, British Columbia, Canada Amazon Full time
Design and Develop Scalable Cloud Contact Centers

Are you passionate about creating innovative customer experiences? Do you enjoy solving complex engineering problems?

We are looking for talented Software Development Engineers to join our team in building Amazon Connect, a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences.

About the Role:

  • Develop scalable, resilient systems while maintaining a constant customer focus
  • Innovate on this new service that addresses customer needs to build modern contact centers in the cloud
  • Contribute to designing and delivering next-generation contact centers

What You'll Need:

  • 3+ years of non-internship professional software development experience
  • Experience programming with at least one software programming language
  • Bachelor's degree in computer science or equivalent

Estimated Salary: $120,000 - $180,000 per year

We offer a competitive salary, stock options, and a comprehensive benefits package. If you're passionate about creating innovative customer experiences, please apply.



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