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IT Infrastructure Specialist

2 months ago

Mississauga, Ontario, Canada Trexo Robotics Inc. Full time
About Trexo Robotics Inc.

Trexo Robotics Inc. is a pioneering company in the field of mobility solutions, dedicated to empowering individuals with movement disorders. Our flagship product is a powered wearable robot designed for children with cerebral palsy, enabling them to walk for the first time in their lives. We are committed to expanding our mobility solutions to benefit all individuals.

Job Title: IT Support Specialist

We are seeking a highly skilled IT Support Specialist to join our small team, ensuring seamless operation of our IT infrastructure and driving automation. This role offers the opportunity to work independently with all Trexo employees, based in our office or remotely in various locations.

Key Responsibilities:
  • Install and configure computer hardware, software, systems, networks, printers, and scanners in our office and for remote employees.
  • Support business operations by managing and setting up automations using no-code tools like Zapier or scripting languages like JavaScript.
  • Monitor and maintain computer systems and networks.
  • Respond promptly to service issues and requests.
  • Provide technical support and training for different software tools across the company (in-person or online).
  • Manage accounts across various platforms and tools, including setting up accounts for new users and assisting with employee onboarding and offboarding.
  • Assist the engineering team in cloud and local infrastructure for automated testing, CI/CD.
  • Manage Google Drive file storage, including access control.
  • Provide guidance and best practices on IT services to end users.
  • Test and evaluate new technologies that may be useful.
Requirements:
  • 2+ years of experience in IT support, HelpDesk, or basic system administration.
  • College/University degree in Computer Science, Information Systems, or a related field.
  • Technical proficiency in installing, configuring, and troubleshooting hardware and software, including rackmount servers.
  • Experience with setting up and managing work environments/OS, including Linux, Windows, and macOS.
  • Strong understanding of network protocols and systems.
  • Working knowledge of Local Area Networks (LAN) and Wide Area Networks (WAN).
  • Experience with platforms integrations for workflow automation, ideally with Zapier.
  • Competence in JavaScript, Python, or Bash scripting; frontend development experience is beneficial.
Preferred Qualifications:
  • Experience with cloud services such as AWS, Azure, GCP.
  • Experience with databases and query language such as SQL.
  • Experience with soldering.

We offer a dog-friendly office environment and snacks. Please note that at this time, we can only consider applicants who are already eligible to work in Canada and we are unable to provide relocation support.