Automotive Banking Representative

2 days ago

Brossard, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

About the Role

We are seeking a skilled Automotive Banking Representative to join our team at The Toronto-Dominion Bank (Canada). This is an exciting opportunity to work with customers and help them resolve their financial difficulties while collecting on funds owing to TD.

Key Responsibilities

In this role, you will be responsible for working with customers to understand their needs and provide personalized support through inbound and outbound calls. You will consistently deliver exceptional customer service by offering friendly support and advice based on TD products, services, and solutions.

Requirements

To be successful in this role, you will need to have:

  • A high school diploma or equivalent
  • Previous collection, credit experience, and/or call center and banking experience (an asset)
  • Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns
  • Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy
  • Digital literacy across a broad range of devices
  • Flexibility, resiliency, and a positive attitude when responding to challenging situations

Benefits

We offer a competitive salary range of $45,000-$65,000 per year, depending on experience, as well as a comprehensive benefits package that includes health and wellness benefits, retirement savings plan, paid time off, and career development opportunities.

Training and Development

We invest in our employees' growth and development through regular training and coaching sessions, online learning platform, and mentoring programs to help you unlock future opportunities within our organization.

Career Path Opportunities

If you're interested in a specific career path or want to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager to identify opportunities that support your goals.

About Us

The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.

National Occupation Classification (NOC) Code

14201 – Banking, insurance, and other financial clerks (NOC)

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