Retail Store Management Position
2 weeks ago
About ULTRAMAR
We are a dynamic retail business seeking an experienced Retail Store Supervisor to join our team. The successful candidate will be responsible for managing the day-to-day operations of our store, ensuring excellent customer service, and driving sales growth.
Estimated Salary: $55,000 - $65,000 per year
About the Role
The Retail Store Supervisor is a key member of our store leadership team, responsible for overseeing the performance of sales staff, managing inventory, and maintaining a clean and organized store environment.
Key Responsibilities
- Assign sales workers to duties and tasks effectively to meet sales targets
- Hire, train, and develop staff members to enhance their skills and knowledge
- Order merchandise and manage inventory levels to ensure stock availability
- Authorize returns and exchanges to maintain customer satisfaction
- Establish work schedules to ensure adequate staffing levels
- Sell merchandise through effective visual merchandising and in-store promotions
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions
- Resolve issues promptly, including customer complaints, supply shortages, and employee conflicts
- Organize and maintain inventory levels to minimize waste and optimize storage space
- Supervise and coordinate the activities of sales staff to achieve sales targets and provide excellent customer service
Requirements
- 1-2 years of experience in a retail management role or equivalent experience in a related industry
- High school diploma or equivalent required; secondary (high) school graduation certificate preferred
- Excellent communication, interpersonal, and leadership skills
- Ability to work under pressure and prioritize tasks effectively
- Strong problem-solving and analytical skills to resolve complex issues
- Willingness to travel occasionally to attend training sessions or meetings
Work Environment
- Fast-paced retail environment with frequent customer interactions
- Combination of sitting, standing, walking, and standing for extended periods
- Flexible schedule to accommodate varying shifts and overtime requirements
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