Fragrance Advisor

1 week ago

Etobicoke, Ontario, Canada Hudson's Bay Full time

About the Role:

We are seeking a skilled Fragrance Advisor to join our team at Hudson's Bay. As a Fragrance Advisor, you will be responsible for providing exceptional customer service and expertise in beauty products and services.

Key Responsibilities:

  • Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs.
  • Build long-term partnerships and a client base through establishing and maintaining strong customer relationships.
  • Promote sales of beauty products and provide information on new or existing products and services.
  • Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers.
  • Leverage product knowledge as a differentiating factor in the service experience.
  • Understand the competitive market and be aware of trends and new products.
  • Assist in the execution of special events, seasonal gift with purchase, and holiday programs.
  • Act with customers in mind and possess great networking and relationship management skills.

Requirements:

  • Proven consultative skills to provide information, advice, and guidance to customers on beauty products and services.
  • A good knowledge of various beauty products and services available.
  • Ability to conduct sit-down makeup and skincare consultations and demonstrate application.
  • Commitment to providing excellence in customer service.
  • Full flexibility with schedule (including evenings and weekends).

About Hudson's Bay:

Hudson's Bay is a leading retailer of beauty products and services. We are committed to providing exceptional customer service and expertise in beauty products and services. We welcome all applicants for this position and are an equal opportunity employer.

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