Software Deployment Manager

4 days ago

Vancouver, British Columbia, Canada Veeva Systems, Inc. Full time

Veeva Systems, Inc. is a pioneer in industry cloud solutions, helping life sciences companies accelerate therapy development and delivery.

Our company values are at the heart of everything we do: Do the Right Thing, Customer Success, Employee Success, and Speed. As a public benefit corporation, we prioritize balancing stakeholder interests while driving growth and innovation.

We offer a Work Anywhere environment, empowering employees to thrive in their ideal setting. Join our team in shaping the future of the life sciences industry, committed to making a positive impact on customers, employees, and communities.

The Role

Veeva Vault Safety is a cutting-edge individual case safety report (ICSR) management system supporting adverse event intake, processing, and submission for clinical and post-marketed products.

We seek an experienced Technical Release Manager to join our dynamic team. This role involves coordinating software releases, collaborating with cross-functional teams, and ensuring smooth product deployment to clients. Key responsibilities include:

  • Collaborating with software development, quality assurance, and operations teams to plan, schedule, and manage software releases.
  • Defining and maintaining release processes and methodologies, focusing on continuous improvement and best practices.
  • Coordinating release activities, including version control, feature branching, code merges, and deployment.
  • Communicating release plans, progress, and status to stakeholders, both technical and non-technical audiences.
  • Managing and mitigating risks related to the release process, identifying potential bottlenecks, and implementing strategies to address them.
  • Ensuring all necessary documentation, release notes, and communication materials are prepared and delivered alongside each release.
  • Monitoring and measuring release success, gathering feedback, and data to drive process improvements.
  • Overseeing post-release activities, such as issue tracking, bug fixes, and customer support.
  • Staying up-to-date with industry trends and advancements to recommend and implement innovative release management practices.

Requirements

To succeed in this role, you should have:

  • A Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
  • 8+ years of experience as a Release Manager or in a similar role, with a track record of successful software releases for a SaaS product.
  • Strong understanding of software development lifecycle (SDLC) methodologies, including Agile, Scrum, and Waterfall.
  • Proficiency with version control systems, continuous integration/continuous deployment (CI/CD) tools, and release automation.
  • Excellent project management skills, prioritizing tasks, managing deadlines, and adapting to changing requirements.
  • Strong communication and interpersonal skills, collaborating effectively with technical and non-technical teams.
  • An analytical mindset, identifying areas for process improvement and optimization.

Nice to Have

Prior experience working in Health sciences and Life care industry, AWS or other cloud platforms, shell or other scripting language, and product-based environments are valuable assets.

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