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Public Service Specialist

1 month ago

Dryden, Canada Service Canada Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Citizen Services Specialist at Service Canada. As a key member of our team, you will be responsible for providing exceptional customer service to citizens across the country.

Key Responsibilities
  • Education and Training
    • Secondary (high) school graduation certificate is required, but we will provide training to ensure you have the necessary skills to excel in this role.
  • Task Management
    • Prepare and format page presentations to ensure accuracy and professionalism.
  • Security and Safety
    • Basic security clearance is required to access sensitive information.
  • Travel and Transportation
    • Willingness to travel regularly is essential, and a valid driver's license is required.
  • Work Environment and Physical Capabilities
    • Fast-paced environment with a focus on attention to detail.
  • Personal Suitability
    • Client focus and excellent interpersonal skills are essential for success in this role.
    • Excellent oral and written communication skills are required to effectively interact with citizens and colleagues.
    • Organized and efficient in managing multiple tasks and priorities.
  • Screening Questions
    • Ability to reside in proximity to the advertised location is required.
    • High school diploma or equivalent is the highest level of education completed.
  • Workplace Information
    • This is an on-the-road job with a casual work term.
    • Work language is bilingual, and hours of work are 37.5 per week.