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Retail Store Manager

2 months ago


Lethbridge, Alberta, Canada MOBILE KLINIK Full time
About the Role

We are seeking a highly organized and reliable Retail Store Supervisor to join our team at MOBILE KLINIK. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring a positive customer experience, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales floor staff, ensuring excellent customer service and a smooth shopping experience.
    • Lead by example, demonstrating a strong work ethic and a commitment to excellence.
  • Store Operations
    • Assign sales workers to duties, ensuring adequate coverage and a high level of customer service.
    • Authorize payments by cheque and returns of merchandise, maintaining accurate records and adhering to company policies.
    • Establish work schedules, ensuring adequate staffing and minimizing overtime.
  • Customer Service
    • Resolve customer complaints and issues in a professional and courteous manner.
    • Provide excellent customer service, ensuring a positive shopping experience and driving sales growth.
  • Inventory Management
    • Organize and maintain inventory, ensuring accurate stock levels and minimizing stockouts.
  • Reporting and Analysis
    • Prepare reports on sales volumes, merchandising, and personnel matters, providing insights and recommendations for improvement.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of retail experience, preferably in a supervisory role.
  • Skills
    • Excellent leadership and communication skills.
    • Strong organizational and time management skills.
    • Ability to work in a fast-paced environment and adapt to changing priorities.
    • Flexibility and reliability.
Work Environment

Our store is located in a retail business setting, with public transportation available. We are committed to creating a welcoming work environment for all employees, including newcomers and refugees, youth, and Indigenous people.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.