Laboratory Clerk Assistant

5 days ago

Surrey, British Columbia, Canada PHSA Full time

  • Job Summary

As a Laboratory Clerk Assistant, you will play a crucial role in the Provincial Laboratory Medicine Services (PLMS) team, providing high-quality laboratory testing services at 31 sites across the lower mainland and central coast of BC.


Key Responsibilities

  • Prepare specimens for testing by performing duties such as centrifugation, aliquoting, and loading samples, in accordance with established procedures.
  • Verify specimen type, sort, and assign laboratory numbers to specimens, prioritizing according to pre-defined criteria, and apply barcode labels according to operating procedures.
  • Receive incoming specimens, requisitions, and check for accuracy and completeness of information, including personal health number, name, date of birth, and related test(s) required. Contact physicians or labs for missing information and make necessary corrections.
  • Process test requisitions by entering patient data into computer systems, issue new patient identification numbers where required, obtain or clarify missing information, correct errors in patient demographic data, and enter corrections into computer systems. Enter test requests into the Laboratory Information System (LIS).
  • Respond to requests for test results, fax as required, and receive telephone/fax requests for information, directing according to established procedures.
  • File and organize records, including requisitions, statistical information, and identify and communicate operational issues and computer/equipment-related problems to supervisor.
  • Store and retrieve specimens under appropriate conditions, document, and ship samples to other laboratories and discard samples according to established procedures.
  • Prepare, record, and send specimens and request forms to outside/referral laboratories and hospitals, adhering to Transport of Dangerous Goods (TDG) and other regulatory requirements.
  • Requirements

    • Grade 12, medical terminology, and two years' recent related experience, or an equivalent combination of education, training, and experience.
    • Ability to keyboard at 25 wpm.
    • Ability to communicate effectively verbally and in writing.
    • Ability to deal with others effectively.
    • Physical ability to carry out the duties of the position.
    • Ability to organize work.
    • Ability to operate related equipment.
    • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada, as per TRC (2015), and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

  • What We Offer

As a member of the PHSA team, you will enjoy a comprehensive benefits package, including a municipal pension plan, psychological health & safety programs, and holistic wellness resources. You will also have access to professional development opportunities through in-house training programs, including +2,000 courses.


About PHSA

The Provincial Health Services Authority (PHSA) plans, manages, and evaluates specialized health services with BC health authorities to provide equitable and cost-effective healthcare for people throughout the province. Our values reflect our commitment to excellence: Respect People - Be Compassionate - Dare to Innovate - Cultivate Partnerships - Serve with Purpose.


Equity, Diversity, and Inclusion

PHSA is committed to equity in our hiring and employment practices. We strive to create a diverse workforce and an inclusive and culturally safe environment. We welcome applications from all people, particularly those belonging to historically, systemically, and/or persistently marginalized groups identified under the Human Rights Code.


Indigenous Recruitment and Employee Experience

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to healthcare employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support.



 


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