Retail Sales Floor Leader
6 days ago
The role of Retail Sales Floor Leader at Tapestry, Inc. is a critical position that requires exceptional leadership skills and a deep understanding of the retail environment.
As Assistant Store Manager, you will be responsible for delivering sales results through employee development and mentorship, embodying a strategic mindset with a focus on sales floor leadership and engagement with customers.
You will inspire a sales culture, ensuring Coach's standards and competencies are top of mind, and possess the ability to adapt to all roles within the store's environment.
Key Responsibilities:- Develop sales strategies, initiatives, and growth across all categories; communicate goals to the team, track store performance at all times, and achieve sales.
- Create clienteling strategies, leveraging customer tools (Client Compass) to foster client development, implement, and monitor over time to achieve business goals and objectives in partnership with the Store Manager.
- Act with customers in mind, understanding changes in market and customer behavior, with potential impact on business performance, and support the execution of sales strategies/tactics.
- Drive loyalty and business as brand ambassador in the market/mall, participating in charity events, local associations, and mall initiatives.
- Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers.
- Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
- Creativity: Comes up with new and unique ideas, easily making connections among previously unrelated notions.
- Interpersonal Savvy: Relates well to all kinds of people, builds rapport, and constructs effective relationships.
- Learning on The Fly: Learns quickly when facing new problems, open to change, and analyzes both successes and failures for cues to improve.
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