Quality Assurance Coordinator

5 days ago

Montreal, Quebec, Canada Vortex Aquatic Structures Full time
Quality Assurance Coordinator Job Description

Vortex Aquatic Structures is seeking a highly skilled Quality Assurance Coordinator to join our team. As a Quality Assurance Coordinator, you will play a critical role in ensuring the quality of our products and services meets the highest standards.

Key Responsibilities:
  • Assist in maintaining and improving the Quality Management System (QMS) and Environmental Management System (EMS) in accordance with ISO 9001 and ISO 14001 standards.
  • Ensure documentation and records are up to date, including SOPs, manuals, and audit trails related to quality and environmental compliance.
  • Prepare and coordinate external, internal, and supplier audits (stakeholder communication, booking meetings, and gathering evidence).
  • Conduct audit follow-ups, validate documents, and ensure compliance with requirements.
  • Maintain up-to-date ISO documents and ensure their proper usage.
  • Train and support process owners in creating and updating documentation.
  • Develop and maintain guidelines (SOPs, Work Instructions) and training materials for internal and external use.
  • Review, update, and maintain client documentation and manuals.
  • Support the inspection team in daily quality control tasks and decision-making.
  • Provide necessary tools and documents to facilitate quality control and ensure control points are in place.
  • Respond to Non-Conformance Reports (NCRs) and analyze data to identify root causes and trends.
  • Raise and follow up on Corrective Action Requests (CARs) and assist in the resolution of non-conformities.
  • Promote the habit of raising NCRs and ensure follow-up on supplier evaluations and corrective actions.
  • Contribute and participate in continuous improvement projects and processes.
  • Support the analysis of data from Customer Service Cases (Categorization, root causes, Cost of non-quality).
  • Collaborate in raising VOC (Voice of Customer) in case of recurrent issues/safety concerns.
  • Analyze cases, root causes, drives, and implement corrective actions for recurrent issues.
  • Establish and monitor Inspection Test Plans (ITPs) for suppliers.
  • Monitor controlled supplier list and conduct required action when necessary (evaluation required, clarification, procedure update, etc.).
  • Analyze root causes of supplier issues, implement corrective actions, and support Purchasing for supplier's issues related to Quality.
Requirements:
  • Engineering degree (mechanical preferred) or technical degree (CEGEP).
  • 2-4 years of experience working with Quality systems.
  • Minimum of 1 year experience within a manufacturing setting.
  • ISO 9001 internal auditor certification is a must.
  • Proficiency in ISO 9001 and 14001 are considered an asset.
What We Offer:
  • A great company culture that values innovation and collaboration.
  • Opportunities to see yourself and the company grow.
  • Hybrid Model.
  • Company-paid training and education reimbursement.
  • Free on-site gym and parking.
  • Benefits; Health & Dental Coverage, Telemedicine & Employee Assistance, RRSP matching, and more.
  • A planned integration tailored to you & a buddy who will assist you during your first months at Vortex.

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