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Regina, Saskatchewan, Canada Shah Foods Inc. Full timeJob DescriptionShah Foods Inc. is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our organization.Key ResponsibilitiesStaff Management: Manage and supervise a team of staff and volunteers to ensure the smooth operation of our...
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Experienced Service Operations Manager
1 month ago
CB Canada is seeking an experienced Service Operations Manager to lead our Service Department in Regina, Saskatchewan. As a key member of our team, you will be responsible for providing exceptional customer service, driving operational efficiency, and ensuring a profitable service operation.
Key Responsibilities- Service Department Operations: Manage the day-to-day operations of the Service Department, including scheduling, maintenance, and repair work.
- Customer Service: Ensure that all customer interactions are handled in a courteous and professional manner, addressing complaints and inquiries in a timely and effective way.
- Performance Management: Conduct regular performance appraisals for Service Department staff, providing coaching and mentoring to support their growth and development.
- Cost Control and Quality: Monitor and control costs, ensuring that the Service Department operates within budget and maintains high-quality standards.
- Team Management: Lead and motivate the Service Department team, promoting a positive and productive work environment.
- Education: Post-secondary diploma or degree in a mechanical or technical field.
- Experience: Several years of management experience in a technical environment, with a proven track record of leadership and operational excellence.
- Skills: Effective leadership skills, strong focus on operations and business processes, ability to identify key issues and creatively overcome challenges, high level of integrity and accountability.
