Restaurant Operations Manager
4 weeks ago
Join our team at East India Company Restaurant Ottawa West as a Restaurant Manager. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a high level of food quality and safety.
Responsibilities:- Cash Handling and Inventory Management: Balance cash and complete balance sheets, cash reports, and related forms. Organize and maintain inventory to ensure efficient stock levels.
- Team Leadership: Conduct performance reviews, negotiate with clients for catering or use of facilities, and lead/instruct individuals to achieve team goals.
- Customer Service: Address customers' complaints or concerns, provide customer service, and ensure health and safety regulations are followed.
- Operations Management: Plan, organize, direct, control, and evaluate daily operations, including supervising 3-4 people or 5-10 people, depending on the location.
Requirements:
- 1 year to less than 2 years of experience in a similar role
- College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year
- English language proficiency
Work Environment:
On-site work is required, with no option to work remotely.
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