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Front Desk Associate

2 months ago

Nisku, Alberta, Canada Holiday Inn Express Full time
Job Title: Front Desk Clerk, Hotel

We are seeking a highly organized and customer-focused Front Desk Clerk to join our team at Holiday Inn Express. As a Front Desk Clerk, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
Requirements:
  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience in a similar role
  • Permanent employment
  • English as the primary language of work
  • 40 hours per week