Food Service Supervisor

2 weeks ago


Casselman, Ontario, Canada A&W Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at A&W. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, ensuring that they are working efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
    • Hire and manage food service staff, including conducting performance evaluations and providing feedback.
  • Food Quality and Safety
    • Ensure that food and service meet quality control standards, adhering to health and safety regulations.
    • Monitor and maintain records of stock, repairs, sales, and wastage to optimize inventory management.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service, responding to their needs and preferences.
  • Administrative Tasks
    • Prepare and submit reports on food service operations, including sales, inventory, and customer feedback.
    • Maintain accurate records of staff attendance, performance, and training.
Requirements
  • Education
    • Secondary (high) school graduation certificate or equivalent experience.
  • Experience
    • 1 to less than 7 months of experience in a food service supervisory role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Knowledge of food safety and sanitation procedures.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Food Service Supervisor looking for a new challenge, we encourage you to apply.



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