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Shift Manager

2 months ago


Brantford, Ontario, Canada KFC Taco Bell - Brantford Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at KFC /Taco Bell - Brantford. As a Shift Manager, you will be responsible for ensuring the smooth operation of our restaurant during your shift, including supervising staff, managing inventory, and maintaining high standards of quality and customer service.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures to ensure that they are equipped to provide excellent customer service and maintain a clean and safe work environment.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining high standards of quality and customer satisfaction.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that they have a positive experience at our restaurant.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights to management and helping us to make informed business decisions.
Requirements:
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience.
  • Work Setting: Restaurant environment, with a fast-paced and dynamic atmosphere.
  • Supervision: 1 to 2 people, with the ability to work independently and as part of a team.
  • Work Conditions and Physical Capabilities: Combination of sitting, standing, and walking, with the ability to work in a fast-paced environment.
  • Experience: Will train, with a focus on developing the skills and knowledge required to succeed in this role.
What We Offer:
  • Permanent Position: A permanent position with opportunities for career advancement and professional growth.
  • 30 Hours per Week: A 30-hour workweek, with a focus on work-life balance and flexibility.
  • English Language: English language proficiency, with the ability to communicate effectively with customers and colleagues.