Housekeeper
4 weeks ago
Job Title: Housekeeper
Job Summary:
We are seeking a professional Housekeeper to join our team at Bayshore HealthCare. The successful candidate will be responsible for maintaining a clean and orderly environment for our guests, adhering to quality care standards and infection prevention practices.
Key Responsibilities:
- Perform and adhere to infection prevention and control (IPAC) best practices for cleaning activities such as sweeping, mopping, dusting, and polishing, vacuuming, emptying garbage, cleaning bathrooms, and completing cleaning after discharge.
- Adhere to IPAC and Bayshore procedures to perform admission room, discharge, and isolation and/or outbreak client room and unit cleaning.
- Adhere to Bayshore Policies and Procedures.
- Ensure all rooms are cared for and inspected according to standards.
- Protect equipment and ensure there are no inadequacies.
- Notify superiors on any damages, deficits, and disturbances.
- Deal with reasonable complaints/requests with professionalism and patience.
- Check stocking levels of all consumables and replace when appropriate.
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
- Participate in proactive Health& Safety activities while performing all duties. Responsible to notify immediate Supervisor of any Health& Safety risks or concerns.
- Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident.
- Actively participates in and demonstrates support for continuous quality improvement initiatives.
- Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
- Complete other tasks as requested.
Qualifications:
- Completion of secondary school diploma preferred and Home Support Programs as appropriate.
- Proven experience as a cleaner or housekeeper.
- Ability to work with little supervision and maintain a high level of performance.
- Ability to work independently and as part of a team.
- Customer-oriented and friendly.
- Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format.
- Prioritization skills of multiple functions and tasks, and time management skills.
- Working quickly without compromising quality.
- Ability to stand, bend, squat, kneel, and reach freely.
- Ability to freely lift 23 kilograms.
- Ability to communicate verbally and in writing, in either English or French.
- Understands and implements infection prevention practices.
Experience:
At least one year of recent experience in a similar position or life experience in which similar duties were completed.
Reporting Relationships:
The Transitional Care Cleaner reports to a Clinical Lead/Manager as designated by the Director, Integrated Care Solutions.
Standards of Performance:
The Transitional Care Cleaner must demonstrate ongoing competency in completing all duties and responsibilities as detailed in this job description, in response to changes by the provincial regulating body, as well as agreed upon specific goals and objectives.
Performance Review:
Performance will be reviewed on an ongoing basis with a formal review at the end of the three-month probationary period and subsequently, on at least an annual basis. Input will be sought from the employee, ICS team, and in addition, will be based on ongoing client feedback and the extent to which performance meets expectations.
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