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Team Lead

1 month ago

Edmonton, Alberta, Canada Triple O's Full time

Company Overview


Triple O's is a renowned premium quick service brand in British Columbia, celebrated for its delectable award-winning burgers, fresh Kennebec fries, Secret Triple "O" Sauce, and hand-scooped milkshakes.



Job Summary


We are seeking an exceptional Team Lead to support our Management Team in delivering an unparalleled customer experience. As a key member of our team, you will be responsible for day-to-day shift supervision, guest relations, training and development of team members, and reinforcing the highest standards of service, cleanliness, and food safety.



Responsibilities



  • Supervise day-to-day shifts while working hands-on with the team
  • Foster exceptional guest relations
  • Develop and train team members to achieve their full potential
  • Reinforce the highest standards of service, cleanliness, and food safety
  • Perform administrative tasks as required
  • Open or close the restaurant as needed


Requirements


To succeed in this role, you must have at least one year of previous supervisory or team leading experience. Additionally, you should possess:



  • A passion for delivering exceptional service and a commitment to quality
  • A thorough understanding of restaurant operational controls and financial statements
  • An in-depth knowledge of Food Safe and WorkSafe requirements
  • Experience in training and developing a team
  • Strong communication and interpersonal skills
  • High energy and enthusiasm
  • A commitment to continuous learning and improvement


About You


You are a motivated and results-driven individual who thrives in a fast-paced environment. With your exceptional leadership skills and passion for delivering outstanding customer experiences, you will excel in this role and contribute to the continued success of Triple O's.



Salary Range


The estimated salary range for this position is between $55,000 and $65,000 per year, depending on experience and qualifications.