Operational Technology Coordinator

4 weeks ago


Brockville, Ontario, Canada Groupe Leclerc Full time
Job Summary

As an OT Coordinator at Groupe Leclerc, you will play a key role in maintaining a dynamic that favors the delivery of OT projects and the resolution of IT requests and incidents. Your exceptional service skills will be essential in providing a high level of support to our customers.

Responsibilities
  • Coordinate OT activities to ensure seamless project delivery and incident resolution.
  • Understand the context of production operations to respond effectively to internal customer requests.
  • Promote rapid resolution of tickets within agreed SLAs and prioritize tasks judiciously.
  • Ensure adequate follow-up on ticket resolution and propose long-term solutions to recurring tickets.
  • Establish priorities and daily needs in collaboration with INFRA technicians.
  • Work with INFRA technicians to resolve tickets and coordinate follow-up of requests and incidents with external suppliers.
  • Actively participate in internal and customer projects and contribute to improving internal processes.
  • Provide team performance indicators to identify opportunities for improvement and participate in the recommendation and selection of technological alignments for operational activities.
  • Maintain a strategic watch on best OT tools and practices and manage the performance, capacity, availability, and security of our OT network, servers, and data.
  • Act proactively on alerts from automated monitoring tools and develop and implement maintenance and improvement projects for OT infrastructure.
  • Write and maintain complete documentation in our internal library and validate existing daily processes and remedy recurring problems.
  • Provide level 3 support to operational and infrastructure teams.

Requirements
  • Completion of an AEC in computer science, specializing in networking.
  • 5 years' relevant experience in a manufacturing environment.
  • Experience working with a ticket tracking system and fluency in French and functional English.
  • Willingness to travel on an ad hoc basis and be on-call, in shifts, 24/7.
  • Demonstrates an interest in customer service and teamwork, ability to solve problems quickly, and willingness and dynamism to get actively involved in IT/OT improvement.
  • Good learning skills, demonstrated experience in a manufacturing environment, particularly in OT, and knowledge of network environments (Rockwell, Allen-Bradley, Cisco, Fortinet).
  • Demonstrates autonomy, initiative, and creativity, capacity for analysis, synthesis, and judgment, professional and proactive attitude, leadership, and rigor.
  • Good stress, time, and priority management skills and results-oriented.


  • Brockville, Ontario, Canada Groupe Leclerc Full time

    Job SummaryAs an Operational Technology Coordinator at Groupe Leclerc, you will play a key role in maintaining a dynamic that favors the delivery of OT projects and the resolution of IT requests and incidents. You will be responsible for coordinating OT activities, understanding the context of production operations, and promoting rapid resolution of tickets...


  • Brockville, Ontario, Canada Groupe Leclerc Full time

    Job DescriptionWe are seeking a highly skilled Operational Technology (OT) Coordinator to join our team at Groupe Leclerc. The successful candidate will be responsible for maintaining a dynamic environment that favors the delivery of OT projects and the resolution of IT requests and incidents.Duties and ResponsibilitiesCoordinate OT activities, including...

  • OT Coordinator

    4 weeks ago


    Brockville, Ontario, Canada Groupe Leclerc Full time

    Job SummaryAs an OT Coordinator at Groupe Leclerc, you will play a crucial role in maintaining a dynamic that favors the delivery of OT projects and the resolution of IT requests and incidents. Your exceptional service skills will be put to the test as you work closely with internal customers to respond to their needs.Responsibilities Coordinate OT...

  • OT Coordinator

    4 weeks ago


    Brockville, Ontario, Canada Groupe Leclerc Full time

    Job SummaryAs an OT Coordinator at Groupe Leclerc, you will play a key role in maintaining a dynamic that favors the delivery of OT projects and the resolution of IT requests and incidents. You will be responsible for coordinating OT activities, understanding the context of production operations to respond appropriately to internal customer requests, and...


  • Brockville, Ontario, Canada Groupe Leclerc Full time

    About Groupe LeclercGroupe Leclerc is a leading organization in the industry, and we are seeking an experienced Operational Technology (OT) Coordinator to join our team.Salary RangeThe salary for this role is estimated to be between $85,000 and $110,000 per year, depending on experience and qualifications.Job SummaryThe OT Coordinator will play a crucial...


  • Brockville, Ontario, Canada Groupe Leclerc Full time

    Job SummaryThe Operational Technology Coordinator role is a pivotal position within our team, ensuring the seamless delivery of OT projects and efficient resolution of IT requests and incidents. As a key member of our infrastructure department, you will be responsible for maintaining a dynamic that favors project execution and customer satisfaction.Main...


  • Brockville, Ontario, Canada Groupe Leclerc Full time

    OT Coordinator Job DescriptionAt Groupe Leclerc, we are seeking a highly skilled OT Coordinator to join our team. As an OT Coordinator, you will play a crucial role in maintaining a dynamic that favors the delivery of OT projects and the resolution of IT requests and incidents.Key Responsibilities:Coordinate OT activities to ensure seamless project delivery...


  • Brockville, Ontario, Canada Super 8 Full time

    We are seeking a highly motivated Financial Operations Coordinator to join our team at Super 8. The successful candidate will be responsible for preparing bank reconciliations, payroll, and financial statements.Key ResponsibilitiesPrepare Bank Reconciliations: Ensure the accuracy of financial records by reconciling bank statements.Payroll Preparation:...


  • Brockville, Ontario, Canada Speedy Transport Full time

    We are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at Speedy Transport.About the RoleAs a Logistics Coordinator, you will play a critical role in ensuring the smooth operation of our trucking operations. You will be responsible for dispatching personnel according to schedules and work orders, as well as overseeing...


  • Brockville, Ontario, Canada Stacked Pancake & Breakfast House Full time

    We are seeking a skilled Food Service Operations Coordinator to join our team at Stacked Pancake & Breakfast House.Key ResponsibilitiesEstablish efficient methods to meet work schedules and ensure seamless service delivery.Train staff in job duties, sanitation, and safety procedures to maintain a high level of quality control.Manage inventory and supplies to...


  • Brockville, Ontario, Canada Speedy Transport Full time

    Job DescriptionWe are seeking a skilled Logistics Coordinator to join our team at Speedy Transport. In this role, you will be responsible for performing general office duties and providing exceptional customer service.Key Responsibilities:Dispatch personnel according to schedules and work ordersOversee the scheduling and dispatching of vehicles and goodsThe...

  • Logistics Coordinator

    4 weeks ago


    Brockville, Ontario, Canada Speedy Transport Full time

    Job Summary: We are seeking a skilled Logistics Coordinator to join our team at Speedy Transport. As a key member of our operations team, you will be responsible for dispatching personnel according to schedules and work orders, as well as overseeing the scheduling and dispatching of vehicles and goods.Key Responsibilities:Perform general office duties,...


  • Brockville, Ontario, Canada Speedy Transport Full time

    The Logistics Coordinator will play a crucial role in ensuring the smooth operation of our trucking fleet. In this position, you will be responsible for dispatching personnel according to schedules and work orders, as well as overseeing the scheduling and dispatching of vehicles and goods.To excel in this role, you will need strong organizational skills and...


  • Brockville, Ontario, Canada Nakhon Thai Full time

    Job Title: Restaurant Operations ManagerNakhon Thai is seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain the highest standards of quality, service, and customer satisfaction.Key...

  • Logistics Coordinator

    4 weeks ago


    Brockville, Ontario, Canada Speedy Transport Full time

    We are seeking a skilled Logistics Coordinator to join our team at Speedy Transport. As a key member of our operations team, you will be responsible for dispatching personnel according to schedules and work orders, as well as overseeing the scheduling and dispatching of vehicles and goods.Key Responsibilities:Perform general office dutiesProvide customer...


  • Brockville, Ontario, Canada Feaver Foods EO Inc. Full time

    L & Z Trinity Food Ltd is seeking a skilled Restaurant Operations Manager to join their team. The ideal candidate will have at least 1 year of experience in food service management and a secondary school graduation certificate.The successful candidate will be responsible for supervising and coordinating the activities of staff who prepare and portion food,...

  • Logistics Coordinator

    4 weeks ago


    Brockville, Ontario, Canada Speedy Transport Full time

    We are seeking a skilled Logistics Coordinator to join our team at Speedy Transport. As a key member of our operations team, you will be responsible for dispatching personnel according to schedules and work orders, as well as overseeing the scheduling and dispatching of vehicles and goods.Key Responsibilities:Perform general office dutiesProvide customer...


  • Brockville, Ontario, Canada Nakhon Thai Full time

    Job DescriptionWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Nakhon Thai. This is a permanent position, offering a competitive salary of $120,000 - $150,000 per year, depending on experience.Key Responsibilities:Budgeting and Cost Control: Develop and manage budgets to ensure cost-effective food production,...


  • Brockville, Ontario, Canada Leclerc Ltd Full time

    About Leclerc LtdLeclerc Ltd is a leading company in the manufacturing industry, offering a clean and temperate work environment with the latest technology.Estimated Salary Range: $120,000 - $150,000 per yearJob DescriptionThe Director of Facilities Planning will be responsible for ensuring the development and competitiveness of manufacturing operations in...

  • Logistics Coordinator

    4 weeks ago


    Brockville, Ontario, Canada Speedy Transport Full time

    Job Summary: We are seeking a skilled Logistics Coordinator to join our team at Speedy Transport. As a key member of our operations team, you will be responsible for dispatching personnel according to schedules and work orders, as well as overseeing the scheduling and dispatching of vehicles and goods.Key Responsibilities:Perform general office duties,...