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Shop Technician
2 months ago
The Opportunity
As a Shop Technician at Wajax, you will be responsible for providing exceptional service and technical expertise to our customers. Your primary focus will be on the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines, and engine components. You will work on-site at customer locations or in our shop, ensuring that all work is completed to the highest standards.
The Role
- Inspect and diagnose equipment components to identify servicing needs.
- Communicate with customers to obtain authorization for servicing and repairs.
- Service and repair equipment in our shop and on-site for customers.
- Recondition and remanufacture components as required for equipment, engine, and hydraulic repairs.
- Establish and maintain strong working relationships with customers.
- Communicate equipment servicing needs with Branch Supervisor/Manager.
- Complete service paperwork and update records.
- Participate in manufacturers' and in-house service training.
- Comply with Health & Safety program and practices.
- Perform daily duties in a safe and efficient manner.
- Work with manufacturers' online support.
- Conduct housekeeping duties.
- Maintain a professional company image.
- Meet requirements of Field Level Hazard and Job Hazard assessments.
The Candidate
- Education: Trade certification, Journeyman Red Seal, and/or current registration in a related Provincial Apprenticeship program.
- Work Experience: 2-3 years.
- Knowledge: Proficient written and verbal communication skills; proven ability to work with customers; exceptional customer service; demonstrated mechanical aptitude, analysis, and problem-solving skills.
The Company
Wajax is a leading industrial products and solutions provider, innovating to serve Canadian industry coast-to-coast. We work in various industries, including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas. Our team is passionate about making a difference and dedicated to driving Canadian industry forward.
Wajax offers a total compensation package, including competitive pay, comprehensive benefits, learning and development, and unique additional perks. Highlights include:
- Competitive health and dental benefits with no waiting period for eligibility (100% employer-paid premiums), plus health spending account.
- Wajax-led e-learning and product training through industry-leading manufacturers.
- Exclusive discounts with various manufacturers and service providers.
- Recognition program with points earned for merchandise or gift certificates, plus cash awards.
- Flexible work arrangements.
- Award-Winning Health and Wellness Program.
By working with Wajax, you become part of an inclusive and diverse team dedicated to innovation and teamwork. We are committed to employing a workforce representative of the diverse communities across Canada. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.
