Store Manager
1 week ago
Michael Hill is a market leading, premium jewellery brand with a network of stores across Australia, New Zealand, and Canada. We're looking for a Store Manager to join our team and help us deliver exceptional customer experiences.
What can we offer you?
- A well-reputed, heritage brand with a strong presence in three countries, offering endless career progression opportunities.
- Dedicated training and development programs to set you up for success, including a 12-week 'Stepping Stones' program and a purposeful leadership enrichment program.
- Engaged and talented leaders who are committed to your career development.
- An encouraging and passionate network of fellow Store Managers, with mentorship from knowledgeable Regional and National Retail Management leaders.
- Access to our exclusive 'Michael Hill Rewards' platform, offering discounts and cashback with multiple retailers, weekly recipe inspiration, and wellbeing tips.
- Free access to our Employee Assistance Program.
- Exclusive Team Member Purchase Privilege, with discounts on Michael Hill products.
- An amazing culture, recognized through our best-in-class engagement survey results.
- Reward and recognition, with celebration of your success through awards nights, team events, and international conference sessions.
More about you
- Demonstrated experience in a leadership position, providing a supportive, engaged, and high-performance culture.
- Proven ability to deliver results in a sales environment, focusing on individual and team goals, and initiating strategies to achieve targets.
- A customer-centric focus, with the ability to maintain multiple client relationships in a fast-paced environment.
- Desire to lead and develop team members, bringing out the best in everyone and supporting the business by developing talent from within.
- Ability to foster a storytelling environment, where product knowledge and passion are showcased to customers.
- Proven ability to manage internal relationships and follow company standards and procedures.
- Desire to provide an outstanding experience for both stakeholders and team members.
- Flexibility to work evenings, weekends, and public holidays.
About this role
The Store Manager position at Michael Hill is an exciting opportunity for an engaging professional, motivated by creating meaningful relationships with team members and clients. A customer-centric individual with strong business acumen will nourish the relationship between brand and customer, showcasing the Michael Hill story of artisanal craftsmanship, through exceptional service and comprehensive product knowledge.
Michael Hill is the Jeweller that cares, and we're committed to becoming a more sustainable and ethically responsible business, protecting our ecosystem and contributing to the communities we serve in meaningful ways. We have set lofty goals and are committed to bringing change to benefit our customers, our planet, and future generations.
For over 40 years, we've been the people behind the moments that matter. Interested in being part of our story and creating your own moments?
Be part of something special. Be part of Michael Hill.
We're all individuals, and we love that. That's why we encourage applications from our indigenous community, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our team.
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